Full-Time

Dock Supervisor

Day & Ross

Day & Ross

Cross-border logistics and transportation services

No salary listed

Stephenville, NL, Canada

In Person

Overnight and weekend coverage required; on-site in Corner Brook facility.

Category
Operations & Logistics (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets

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Requirements
  • Post-secondary education, preferably in operations, logistics, or business
  • An equivalent combination of education and experience may be considered
  • Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations
  • Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners
Responsibilities
  • Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal
  • Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager
  • Communicates monthly performance stats to the team to help measure, develop and improve operational performance
  • Shunt driving in yard
  • Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation
  • Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented
  • Hold effective, weekly toolbox meetings and ensure safety issues are addressed
  • Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives
  • Ensure the AM schedule for the terminal is followed
  • Works with the Operations Manager to track monthly performance stats for the dock
  • Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands
  • Other duties related to dock operations as may be required
Desired Qualifications
  • Previous leadership experience and/or experience in the transportation industry
  • An understanding of the importance of safety in the workplace and experience with safety programs is a strong asset
  • Experience using AS400
  • Strong interpersonal skills including customer focus
  • English, other languages an asset
  • Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset

Day & Ross provides transportation and logistics services across Canada and the US, handling cross-border freight for a range of clients. It coordinates pickups and manages end-to-end freight moves using technology for real-time visibility, with a Fredericton Business Agility Hub that helps integrate new tech, and a workforce of drivers, owner-operators, and staff. The company differentiates itself through personalized customer service, tight pickup coordination, cross-border capabilities, and technology-driven visibility backed by a large, stable team. Its goal is to deliver dependable, efficient transportation that creates value for customers while supporting community and strong logistics and customer care.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Hartland, Canada

Founded

1950

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Simplify Jobs

Simplify's Take

What believers are saying

  • McCain's frozen food distribution network creates captive logistics demand across North America.
  • Automotive sector recovery post-2026 could restore General Motors and tier-one supplier contracts.
  • Business Agility Hub technology investments improve operational efficiency and driver retention long-term.

What critics are saying

  • Lost General Motors contract triggered 149 US layoffs; customer concentration risk remains acute.
  • McCain ownership exposes Day & Ross to frozen food sector contraction and divestiture pressure.
  • Unionized competitors capture displaced drivers; non-union workforce attrition accelerates revenue decline.

What makes Day & Ross unique

  • McCain Foods ownership provides stable capital and global food industry customer relationships.
  • Cross-border LTL/TL capabilities span US and Canada with dedicated automotive logistics expertise.
  • Integrated logistics suite includes freight, dedicated services, supply chain, and e-commerce solutions.

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Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Company News

WCPO
Mar 30th, 2026
Hamilton transportation company to lay off 100 employees.

Hamilton transportation company to lay off 100 employees. By: Eric Schwartzberg | Journal-News Posted 12:09 PM, Mar 30, 2026 HAMILTON, Ohio - A Canadian-based transportation company is laying off 149 employees, the majority of them at its Butler County location. Day & Ross USA, which is based in New Brunswick, will cut 100 jobs from its site at 3560 Symmes Road in Hamilton, effective May 30, the company said in a Worker Adjustment and Retraining Notification, or WARN, filed with the state last Wednesday. At the Butler County facility, the majority of the layoffs will affect drivers (54) and dock workers (36). The remaining positions affected are dispatchers and dock leads (two each), plus administrative assistant, driver manager, inbound dock manager, operations coordinator, operations supervisor and senior operations manager (one each). Thirty-two layoffs will come from the company's facility in Livonia, Michigan, while the remaining cuts will be carried out in Indiana (6), Kentucky (6), Tennessee (3) and West Virginia (2), according to the WARN notice. Day & Ross started in 1950 and was bought by McCain Foods in 1966. It is now owned entirely by McCain, the world's largest manufacturer of frozen french fries and potato products. The company opened its Symmes Road location in 2000 and hired workers who had lost their jobs when the previous company there, Dedicated Logistics Inc., shut down after General Motors chose a different shipping company. Day & Ross has no union, the company said in the notice. Employees who are laid off will not be able to move into other jobs at the company and will not receive severance pay, it said. The company said it will provide information on how employees can access unemployment insurance benefits and available services, including job placement assistance, retraining programs or counseling. Asked in the WARN form what actions the company took to mitigate the impact of the employment loss, Day & Ross said, "Contract negotiation with our customer over calendar year 2025 while customer took business out to bid" and "New contract ultimately awarded elsewhere impacting our current workforce." More local news: