Role Description & Mission:

We’re looking for a Director of Product to lead the strategy and team for a suite of systems that enable Agero to effectively deliver world-class roadside service to hundreds of enterprise Automotive, Insurance, and Fleet clients. You will manage a team of product managers, and collaborate with leaders in engineering, design, operations, and client services to develop innovative technology solutions that impact millions of stranded motorists per year. You’ll have a tremendous impact on Agero’s product ecosystem and be able to see your work get to market quickly. We’re looking for a passionate, strategic thinker who can understand the big picture, but also cares about the smallest details and is excited to get their hands dirty.

Key Outcomes:

• Lead a world-class product organization, consistently delivering high-impact features and enhancements across a suite of products.
• Manage a team of product managers to a high standard of excellence and efficiency.
• Collaborate with leaders in technology, business, and operations to formulate industry-changing product innovations.
• Drive organizational design to best achieve business objectives.

What you’ll do:

• Lead a team of Product Managers responsible for a suite of products and integrations that enable Agero to deliver impactful services and capabilities above and beyond our core roadside assistance offerings.
• Implement Product Management best practices across a diverse set of product and engineering groups. Drive transparent, efficient, and scalable processes that facilitate the timely delivery of high-quality, low-error products, features, and enhancements.
• Drive alignment with business and technical leaders on the product roadmap, strategy, and prioritization trade-offs to achieve business objectives.
• Partner with architects to design new systems. Effectively communicate product & architectural decisions across a diverse leadership audience.
• Oversee the detailed definition, execution, and rollout of products owned by your team.
• Measure, unpack, and synthesize data to inform product strategy and prioritization.
• Work with your direct reports to understand their career objectives, improve their Product Management skills, and support their long-term growth.

Skills and Experience

• 8+ years full-time product management experience
• 3+ years managing 5 or more Product Managers
• User-centric product philosophy and methodology
• Analytical ability to unpack complex problems, synthesize data, and identify root issues
• Excellent communication skills, from engineering tickets to executive presentations
• Can manage multiple projects simultaneously, handle a fast-paced environment, meet deadlines, and manage changing priorities
• Fluent in the tools, processes, and technologies of modern agile software development
• Technical or analytical degree and experience with enterprise SaaS platforms a plus

Hiring In:

• United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, TX and VA
• #LI-Remote