Strategy and Operations Manager

The RoleTurquoise Health is on a mission to simplify healthcare pricing — and we’re looking for someone who knows how to get stuff done. As Strategy & Operations Manager, you’ll be a key player in driving both customer value and internal alignment. 

You’ll lead projects that are critical to our growth, working across departments and directly with senior leaders to shape and execute our strategic roadmap. You’ll guide customer-facing initiatives, support high-priority business decisions, and help streamline how we operate as a company. 

This role is part strategist, part operator, and part air traffic controller — making sure big ideas don’t get stuck in meetings or lost in slide decks. If you bring structure to chaos, think clearly under pressure, and know how to make teams work better together, you’ll do well here. Strong opinions, held loosely, encouraged.

We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest.  Building a truly diverse team is a challenge that we do not shy away from.  Healthcare affects all people differently, but it significantly affects those in underserved communities.  With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

Responsibilities:

As the Strategy and Operations Manager for our Market Solutions, Life Sciences team, you'll...

Most of the time:

• Lead the strategic development and execution of internal initiatives and external customer needs from scoping through execution
• Partner with internal teams across sales, product, engineering, and customer success to define the division's strategic objectives and operate towards medium-long term goals
• Problem solve ambiguous business challenges to create value to our key customers and to inform our broader organizational strategy
• Synthesize large and complex datasets into clear business insights using tools like SQL and Excel; communicate key findings and implications to executive and customer stakeholders
• Creation and preparation of deliverables I.e., presentations, excel models, product and marketing documentation, etc.
• Conduct thorough market research and analysis to identify new growth opportunities, emerging trends, and competitive landscape
• Design strategic frameworks and lead cross-functional teams to develop actionable plans that drive business growth, improve client outcomes, and optimize operational performance

Some of the time:

• Monitor industry dynamics and provide insights and recommendations to the executive team for informed decision-making
• Foster key relationships with customers, investors, advisors, and other stakeholders
• Represent Turquoise Health at industry events, conferences, and networking opportunities to enhance brand visibility and explore strategic partnerships
• Collaborate with the marketing and communications teams to develop messaging and materials that align with the company's strategic objectives

What you bring to the role:

• Bachelor's degree required; advanced degree (MBA, MPH, MS) in a quantitative, scientific, or business-related field strongly preferred
• 5+ years of progressive experience in life sciences strategy, market access, or reimbursement - ideally including a combination of management consulting and/or in-house roles at medical device, pharmaceutical, or diagnostics manufacturers
• Deep understanding of the U.S. healthcare ecosystem, with hands-on experience working with healthcare claims, EHR data, and pricing/reimbursement datasets
• Strong familiarity with life sciences commercial functions - including market access, pricing, field teams, and strategic operations
• Proven ability to bring structure to ambiguity, frame complex problems, and deliver actionable, high-impact solutions
• Highly analytical with strong business acumen; comfortable working with data to inform strategy and decision-making
• Excellent communication skills and executive presence, with a track record of influencing senior stakeholders and building consensus
• Experience working in fast-paced, entrepreneurial environments (e.g., startups or high-growth health tech companies); comfortable adapting to evolving priorities

SalaryThe salary range for this full-time position is $135,000 - $165,000. Our salary ranges are determined by role and level, and reflect the minimum and maximum salary across all US locations (they are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.