Full-Time
Inbound Agent
Expeditors
10,001+ employees
Global logistics and freight forwarding services
Compensation Overview
$20 - $28/hr
Elk Grove Village, IL, USA
In Person
On-site role in Bensenville, Illinois; no remote work.
 Operations & Logistics (1) |
|---|
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- Knowledge of the Chicagoland area
- Six months to one year related experience in Domestic operations
- Excellent oral and written communication skills
- A proven history of providing exceptional customer service at all levels
- Excellent organizational skills, time management skills in addition to a professional attitude
- Strong MS Office skills including Excel, PowerPoint, and OneNote
- Knowledge to create Import files
- Understand and use the Transcon DDL workflow and other tools to ensure shipments have the proper events in the files
- Ensure to request appointments for shipments delivering to Consignees that need one if no appointment is needed
- ADD no APR
- Ensure to update appointment once confirmed
- APR no APT
- Ensure to update Expected Delivery date for shipments that do not need appointment based on arrival
- ADD/AFD no XDD
- Dispatch shipments timely based on arrival and appointment
- APT/XDD no ESD
- ESD no TBS/DOP
- TBS/DOP no TNF
- GPS loads and truck monitoring
- Ensure all paperwork, seals and GPS units are assigned prior to GPS shipments being picked up
- Ensure Driver Checkins are correctly filled out by Expeditors and driver/s for all GPS loads
- Ensure all HAWB’s and shipments are staged prior to arrival of trucks for pickup
- Ensure all HAWB’s and shipments are loaded on the correct trucks by monitoring and tallying the loading of those trucks
- Adherence to procedures as outlined in DLSOPS for customers
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
- Meet KPI standards in accordance with the Company’s procedures
- Must meet 52 hours of training yearly
- Culture: Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
- Attend branch meetings and accumulate required number of training hours
- Operations/Industry Knowledge preferred
Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.
Company Size
10,001+
Company Stage
IPO
Headquarters
Seattle, Washington
Founded
1979
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Simplify's Take
What believers are saying
- Q2 2026 revenue jumped 32% to $3.5 billion, with EPS reaching $2.03.
- Customs brokerage, airfreight, and order-management all posted strong growth in Q2 2026.
- Q1 2026 buybacks retired 2.0 million shares, returning $288 million to shareholders.
What critics are saying
- June 2026 layoffs cut 230 technology workers, ending Expeditors' decades-long no-layoff policy.
- Q1 2026 ocean revenue fell as oversupplied capacity crushed pricing and export volumes.
- Amazon, DHL, and digital freight platforms commoditize forwarding, squeezing Expeditors' margins by 2027.
What makes Expeditors unique
- Expeditors' 340-plus locations and 100-country network create global coverage few rivals match.
- Its integrated customs, compliance, and order-management systems lock in customers during tariff shocks.
- Q2 2026 operating margin stayed near 10%, proving disciplined execution across volatile freight cycles.
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Benefits
Professional Development Budget
Company News
Expeditors International reported second-quarter revenue of $3.50 billion, up 32.1% year on year and beating analyst estimates of $2.95 billion by 18.6%. The logistics and freight forwarding company also posted GAAP earnings of $2.03 per share, exceeding consensus estimates of $1.69 by 19.9%. Operating margin held steady at 10% compared to the same quarter last year. However, free cash flow margin declined to 4.8% from 6.2% in the year-ago period. The company's board declared a semi-annual dividend of $0.81 per share, payable on 15 June to shareholders of record as of 1 June. Expeditors has returned nearly $2 billion to shareholders through dividends and share repurchases since 2024. Analysts project revenue growth of 1.1% over the next 12 months.
Expeditors International of Washington shares have climbed 13.3% over the past month, reaching a new 52-week high of $183.52. The stock has gained 22.7% year-to-date, outpacing its sector and industry. The company has beaten earnings estimates in each of the last four quarters. In its most recent report on 5 May 2026, Expeditors posted earnings per share of $1.71 versus a consensus estimate of $1.33, whilst beating revenue estimates by 8.02%. For the current fiscal year, the company is expected to post earnings of $6.71 per share on revenues of $11.67 billion. Next year's forecasts call for $6.85 per share on $12.09 billion in revenues. Expeditors currently holds a Zacks Rank of number 2 (Buy), with favourable earnings estimate revisions from covering analysts.
Expeditors International, a Washington-based freight forwarder, is cutting 230 employees by the end of the year, marking a departure from its longstanding no-layoff policy. The reductions affect the company's US global technology department across five offices in Washington state. According to a WARN notice filed Monday, the Seattle office will lose 68 employees, Federal Way 66, and Lynnwood 59. Separations began 8 August and will be finalised by 31 December. The cuts represent 15.4% of Expeditors' information systems branch, which employed 1,498 workers as of 31 March, and 1.1% of the company's total 20,361 staff. Affected positions include software developers, quality assurance engineers, project managers and business analysts. The company recently updated its corporate history page to describe its "short-term no layoff policy" rather than simply "no layoff policy".
Bellevue-based logistics company to lay off 230 employees across 5 WA locations. Jun 9, 2026, 4:39 PM Content Editor A Bellevue-based global logistics company, Expeditors, announced Monday that 230 employees would be laid off across several Washington locations. The layoffs span five locations, including Bellevue, Federal Way, Lynnwood, Seattle, and Airway Heights, according to a Worker Adjustment and Retraining Notification (WARN) filing. The WARN notice submitted by Senior Vice President Courtney Hawkins noted that the layoffs are a result of workplace restructuring, which involves the company's U.S. Global Technology Department. Breaking down the Bellevue company's layoffs by location. All 230 employees were notified of the layoffs on Monday, with the first date for separations anticipated to be Aug. 8 and all separations completed by Dec. 31. A vast majority of the impacted positions included developers, along with team and project managers, and other administrative positions. Expeditors has been recognized on the Fortune 500 list since 2006, and is a service-based logistics company that generates "highly optimized and customized" supply chain solutions for its clients across a network of more than 335 locations in 100 countries and six continents, according to Expeditors. The company is currently headquartered in Bellevue at 3545 Factoria Boulevard S.E., where roughly 35 employees were impacted. The rest of the cuts included roughly 66 positions in Federal Way, 59 in Lynnwood, 68 in Seattle, and two in Airway Heights. UW Researcher Sounds Alarm on US Science One of the nation's most prominent diabetes researchers was removed from a medical conference by police - after the American Diabetes Association made the call. His crime? Handing out an editorial he co-wrote in the ADA's own journal. Dr. Stephen Kahn, director of the UW Diabetes Research Center, joins The Gee and Ursula Show to explain what happened in that hallway, what's in the editorial titled "Misguided Brushes of a Pen Continue to Dismantle and Destroy Biomedical Research in the United States: We Can No Longer Afford Complacency and Fear. We Must All Act Now!," and why he says the changes being proposed for federal research grants would devastate science as we know it. Listen to the Gee and Ursula Show every weekday at 9am on KIRO Newsradio 97.3 FM. Listen to KIRO Newsradio 97.3 FM or go to MyNorthwest.com to learn more! More Videos 0 seconds of 18 minutes, 34 seconds Volume 0% 'That makes MLB the villain in all this': KIRO hosts push back on Everett's eminent domain bid for Aqua Sox stadium
Expeditors International, a global logistics provider with a $20.7 billion market cap, has outperformed the broader market with shares rising 39.4% over the past 52 weeks, compared to the S&P 500's 27.9% gain. The Bellevue, Washington-based company surged 9.6% on 5 May after reporting strong Q1 2026 results, including a 16% increase in earnings per share to $1.71 and 4% revenue growth to $2.8 billion. The company delivered double-digit revenue growth across customs brokerage, distribution and order management businesses, whilst airfreight tonnage increased 5%, offsetting a 4% decline in ocean freight volumes. Analysts project fiscal year 2026 earnings per share to rise 11.9% to $6.66. Among 15 analysts covering the stock, the consensus rating is "hold".