Risk & Safety Instructional Designer

Company Name

ARS-Rescue Rooter

Overview

We are looking for a creative and detail-oriented Risk & Safety Instructional Designer to help build a culture of safety across our organization. In this role, you will design engaging training programs that equip our field teams and leaders with the knowledge and skills they need to work safely, reduce risk, and stay compliant with industry regulations. You will partner with safety experts, operations leaders, and subject matter experts to turn technical requirements into practical, easy-to-understand learning experiences that make a real impact in the field.

In addition to instructional design responsibilities, you will serve as the administrator for the organization’s Risk and Safety Management Information System (RSMIS), ensuring data integrity, supporting system users and training, maintaining system configurations, and partnering with stakeholders to optimize system performance, and enhance risk and safety management processes.

Why You'll Love This Role

This is an opportunity to make a meaningful impact by helping employees stay safe every day. You'll combine creativity, instructional design expertise, and collaboration to develop training that supports our teams, strengthens our safety culture, and helps drive operational excellence across the organization.

Responsibilities

• Design and develop engaging Environmental, Health & Safety (EHS) training programs focused on OSHA compliance, fleet safety, hazard recognition, and safe work practices.
• Create a variety of learning materials, including eLearning courses, instructor-led training, virtual sessions, job aids, and field resources.
• Partner with Risk Management, Safety, Claims, and Operations teams to identify training opportunities based on incident trends, claims data, and business needs.
• Transform technical, regulatory, and operational information into clear, practical learning content for field technicians, drivers, and leaders.
• Develop realistic, scenario-based training that reflects day-to-day work environments, including installation, repair, driving, and field operations.
• Support the rollout of company-wide safety initiatives, programs, and awareness campaigns.
• Design assessments, knowledge checks, and certification programs to measure learning effectiveness and reinforce key concepts.
• Maintain training records and compliance documentation within the Learning Management System (LMS).
• Evaluate training success using performance metrics such as incident rates, audit results, claims trends, and learner feedback.
• Continuously improve training content based on field observations, business needs, regulatory changes, and employee feedback.
• Collaborate with subject matter experts to ensure training materials are accurate, relevant, and aligned with current safety practices.
• Apply adult learning principles to create training that is engaging, accessible, and scalable across multiple locations.
• Follow all company policies, procedures, and safety standards.
• Maintain the organization's Risk & Safety Management Information System as assigned.
• Perform other duties as assigned.

NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job title. The list is descriptive only and should be used for no other purpose. Management retains the right to add or to change the duties of a position at any time. Incumbents are frequently cross-trained and may perform any combination of the following duties/responsibilities. These duties are not to be construed as exclusive or all-inclusive.

Qualifications

Required Qualifications:

• Bachelor's degree in Instructional Design, Environmental Health & Safety, Occupational Safety, or a related field.
• 3–7 years of instructional design experience, preferably supporting safety, industrial, construction, HVAC, manufacturing, or field service environments.
• Experience developing eLearning using tools such as Articulate Storyline, Adobe Captivate, or similar authoring software.
• Experience administering or supporting Learning Management Systems (LMS)
• Experience administering or supporting Risk & Safety Management Systems (RMIS/EHSIS).

Preferred Qualifications:

• Working knowledge of OSHA, DOT, or environmental regulations.
• Experience developing compliance or safety-focused training for field-based employees.
• Professional certifications such as CSP, ASP, CHST, or other related safety credentials are a plus.

(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

LANGUAGE SKILLS:

Requires the ability to read and comprehend a variety of informational documentation including regulations, training materials, and technical procedures. Must be able to communicate effectively with field personnel, leadership, and stakeholders both verbally and in writing.

FORM/SPATIAL APTITUDE:

Requires the ability to visualize workflows, processes, and job tasks to develop effective training materials and simulations.

REASONING ABILITY:

Requires the ability to analyze incident data, identify trends, and solve practical problems related to safety performance and training effectiveness. Ability to interpret regulations, operational procedures, and translate into learning solutions.

MANUAL DEXTERITY:

Requires the ability to operate a computer, learning systems, and standard office equipment. May require use of multimedia tools for content creation including video, audio, and interactive design platforms.

PHYSICAL DEMANDS:

Work is primarily performed in an office or remote setting but may require travel to field locations, job sites, and training environments. Must be able to stand, walk, and observe field operations periodically. Occasional lifting of training materials or equipment may be required.

PHYSICAL COMMUNICATION:

Must have the ability to talk (expressing and/or exchanging ideas by means of spoken words) and/or hear (perceiving sounds of nature by ear) to communicate effectively in training environments.

WORKING CONDITIONS AND HAZARDS:

Work is primarily performed in office and field environments. Occasional exposure to job site conditions including heat, cold, noise, dust, and construction-related hazards may occur when observing field operations or conducting training. Travel may be required to support multiple locations.

ARS is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, ARS may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.