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Implementation Consultant
Posted on 7/2/2022
United States
Experience Level
Desired Skills
  • Bachelors Degree
  • Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online training
  • Proficient in all Microsoft Office applications including O365, Excel, Word, and PowerPoint
  • 4+ years of experience or relevant experience working in project teams in software installation/implementation
  • Adaptability to quickly learn modern technologies highly desired, including ability to provide high-level explanations of other Anthology products and services beneficial client's business success
  • Understanding of business process documentation
  • Ability to communicate well - written and verbal, and converse via on-camera teleconference meetings
  • Demonstrated ability to collaboratively work in teams comprised of members from multiple departments, as well as contributors from outside the organization
  • Master's degree
  • 4+ years of Student Information System (SIS) experience or relevant experience working in project teams in software installation/implementation and/or higher education industry operations preferred. Financial Aid and Student Account (Bursar) experience
  • Relational database management including queries, reporting, and administration
  • Previous experience working remotely
  • Exposure to data management and transformation, or experience with data management tools such as Excel Power Query and Power Pivot and/or previous experience with other software applications such as database and reporting programs
  • Participating in the full scope of implementations: analyzing the customer's business processes, configuring the SIS to meet client needs, conducting end-user training, leading user acceptance testing, validating of migrated data, troubleshooting issues, and provides go-live support
  • Responsible for documenting current client business processes to incorporate into successful solution design and identify gaps or areas of concern
  • Partnering with other Anthology ERP (Enterprise Resource Planning) teams to strategically plan integration needs for client's SIS solution
  • Serving as an advocate for the client, assist in post go-live service calls to deliver continued support and optimization for customers that are live with Anthology Studen
  • Following the prescribed Anthology implementation methodology and uses standard tools, understands key activities and deliverables for both client engagements
  • Engaging in continuous learning for product release readiness, including participating in internal User Acceptance Testing
  • Contributing to continuous process improvement of implementation methodology and best practices, including participating in company initiatives that drive client success
  • Submitting Time and Expense Reports each week according to company policy
  • This role requires approximately 75% travel

201-500 employees

Global educational technology solution
Company mission
Blackboard's mission is to advance learning with the world's education community, so that all learners, educators and institutions can realize their goals today and prepare for tomorrow.