People Operations
Posted on 1/17/2024

1,001-5,000 employees

Global financial platform for business payments and operations
Company Overview
Airwallex, a global financial platform, is a trusted partner for businesses seeking efficient management of payments, treasury, and spend management. With its proprietary infrastructure, the company significantly reduces the complexity of global financial operations, enabling businesses to expand internationally with ease. The company's competitive advantage lies in its cost-effective and transparent local payments network, which allows businesses to operate globally while maintaining local efficiency, as evidenced by the significant savings and operational speed reported by its clients.
Financial Services

Company Stage

Series E

Total Funding





, Hong Kong

Growth & Insights

6 month growth


1 year growth


2 year growth

San Francisco, CA, USA
Experience Level
Desired Skills
Human Resources Information System (HRIS)
People & HR
  • Bachelor's degree in Human Resources, Business Administration, or a related field such as psychology
  • Proven experience as an HR Generalist or in a similar role, such as a Junior HRBP or Associate HRBP
  • Knowledge of basic HR practices and employment laws
  • Certification in Human Resources (e.g., PHR, SPHR) is a huge plus
  • Proficient in HRIS (Human Resources Information System) and GSuite
  • Experience with HR software and tools
  • Manage the onboarding process
  • Collaborate with hiring managers for onboarding plans
  • Coordinate and conduct new employee orientations
  • Address employee relations issues and conduct investigations when necessary
  • Provide guidance and support to employees on HR-related matters
  • Promote a positive workplace culture and support employee engagement
  • Support the performance process
  • Provide feedback and guidance on performance improvement
  • Administer employee benefits programs, including health insurance, retirement plans, and other perks
  • Assist employees with benefits-related inquiries and issues
  • Identify training needs and coordinate training programs
  • Help facilitate training sessions on various HR-related topics
  • Ensure compliance with local, state, and federal employment laws
  • Stay updated on changes in labor laws and regulations
  • Prepare and maintain HR records and documentation
  • Develop, implement, and communicate HR policies and procedures
  • Ensure consistent application of policies across the organization
  • Partner with and coach managers to build high performing and engaged teams
  • Work with our PEO on processing the US payroll twice a month (semi-monthly)
  • Provide coaching on matters including leadership development, employee engagement, performance management, career development
  • Work with our immigration law firm to process and manage all immigration cases and mobility cases for the US
  • Reduce risk and ensure regulatory compliance by maintaining knowledge of legal requirements related to day-to-day employee management and understand when to escalate issues
  • Partner with the People Team across the globe to gain alignment on people philosophy and programs, and localize programs as needed
  • Participate in performance reviews and help identify and develop talent throughout the organization
  • Be the People Partner working closely with multiple department leaders in the US
  • Ensure that any employee relations issues are identified, reported, investigated and resolved and help manage case tracker to ensure all issues are resolved and documented
Desired Qualifications
  • Excellent communication and interpersonal skills
  • The ability to handle confidential information with discretion
  • Problem-solving and conflict resolution skills
  • Knowledge of payroll processes for the US