Full-Time

Customer Service Representative

Confirmed live in the last 24 hours

R1 RCM

R1 RCM

10,001+ employees

Revenue cycle management solutions for healthcare

Enterprise Software
Healthcare

Compensation Overview

$14 - $18.24Hourly

Entry

Murfreesboro, TN, USA

Location at Ascension St. Thomas Rutherford Hospital.

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Customer Service

You match the following R1 RCM's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High School Diploma or GED
  • Excellent customer service experience
Responsibilities
  • Working on computers and answering phones to intake information in a busy environment
  • Helping people who may be very ill or worried
  • Fast-paced work environment, often on your feet assisting patients complete their registration
  • Collecting patient and insurance information

R1 RCM provides Revenue Cycle Management (RCM) solutions to healthcare providers, focusing on improving financial and administrative processes. The company uses technology and automation to streamline tasks such as patient registration, coding, billing, and collections, which helps reduce costs and enhance patient satisfaction. R1 RCM differentiates itself by offering comprehensive or targeted services through long-term partnerships with healthcare organizations, often with performance-based incentives. The main goal is to allow healthcare providers to focus on patient care while achieving better financial outcomes.

Company Stage

IPO

Total Funding

N/A

Headquarters

Murray, Utah

Founded

2003

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased telehealth adoption boosts demand for RCM solutions handling virtual care billing.
  • AI integration in RCM processes enhances automation of complex billing tasks.
  • Value-based care models create opportunities for RCM solutions aligning financial incentives with outcomes.

What critics are saying

  • Inconsistencies in service turnaround times and accuracy may affect client satisfaction.
  • Acquisition by TowerBrook and CD&R could disrupt operations and client relationships.
  • High competition in physician advisory services threatens R1 RCM's market position.

What makes R1 RCM unique

  • R1 RCM specializes in end-to-end Revenue Cycle Management for healthcare providers.
  • The company leverages advanced technology to streamline financial and administrative processes.
  • R1 RCM focuses on improving patient experience and financial performance for healthcare clients.

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Benefits

Performance Bonus

Professional Development Budget