Salesforce Solution Engineer

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

We have an exciting opportunity for an experienced Solution Engineer to join our team! This role will be responsible for presenting product and professional services offerings in the best light to prospects and customers, and to evoke confidence in DXC System Partners professional services. The Solution Engineer must have a strong desire to leverage their existing Salesforce platform knowledge as well as their communication and sales skills, including the ability to solicit business requirements, develop a solution based sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

In addition, the Solution Engineer will evaluate processes and methods used in existing ICT systems, proposes modifications, additional system components or new systems to meet user needs as expressed in specifications and other documentation.

The Solution Engineering team sits between the Sales and Delivery teams at DXC System Partners and provide support to both core business functions. To support our Sales teams, this role will be engaged to provide inputs into tender responses and to perform solution demonstrations for our customers.  

Responsibilities:

• Work with organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshop
• Build and present customised product demonstrations to business and technical audiences
• Assist with RFP responses, development of tailored solution designs and other related documents
• Providing technical and functional direction and input during the sales cycle including preparation of work breakdown structures
• Confidently present and articulate the business value of the proposed solution to business managers and executives
• Contribute to continuously improving the Solution Engineering practice through creating reusable templates, sharing of knowledge and building reusable demos
• Be an innovator who can create new solutions using out-of-the-box thinking
• Present at marketing events and drive internal and external brand awareness and thought-leadership
• Working with users to formulate and document business requirements
• Identifying, investigating, and analysing business processes, procedures and work practices
• Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
• Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
• Creating user and training documentation, and conducting formal training classes
• Developing functional specifications for use by system developers
• Using data and process modelling techniques to create clear system specifications for the design and development of system software
• Acting as a central reference and information source, providing guidance and assistance in the system project decision-making process
• Drive relationships within Salesforce with key Salesforce Solution Engineers

Minimum Qualifications

• Core understanding of the Salesforce platform with at least 2 years of professional services experience in a similar role
• Excellent verbal and written communication skills with a focus on capturing requirements and use cases, developing a solution and articulating the business value
• Superior presentation and demonstration skills with a focus on storytelling
• Ability to work as part of a team to solve business and technical problems
• Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.

• Ability to work as part of a team to solve technical problems in varied political environments
• Has a strong interest in growing their career and participating in our internal training programs and mentorship initiatives
• Be self-motivated, flexible, and proactive
• Willingness and flexibility to travel as needed.

Preferred Qualifications

• B.S. Computer Science, Software Engineering or equivalent work experience
• Salesforce Certifications
• Basic programming experience in HTML and other web-based technologies
• Specific industry domain knowledge in either the government, financial services and/or health sector
• A broad understanding of Cloud Computing and CRM
• Business Analysis and Business case/ROI construction

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
 

• Extensive resources to support your onboarding and continual development including DXC University
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
• More time to do the things you love with flexible leave options, including purchased leave
• Take time to give back with charitable and emergency services volunteer days
• Well-being matters to us and our Employee Assistance Program is there to support you and your family
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.