Full-Time

Director of Founder Communications

Podium

Podium

1,001-5,000 employees

Unified messaging and payments platform

No salary listed

Lehi, UT, USA

In Person

Five days on-site per week required.

Category
Content & Writing (1)
Required Skills
Communications
Social Media

Get referred to Podium

See people who can refer or advise you

Requirements
  • Experience running communications, brand, or founder content at a high-growth technology, artificial intelligence, or consumer company; founder-led experience is strongly preferred.
  • Exceptional writing and storytelling ability, including capturing and scaling a founder's voice with sharp social hooks and strong long-form content.
  • Ability to operate with extreme ownership and high velocity, run the function autonomously, protect the CEO's time, and ship high-quality work quickly.
  • Strong media instincts and familiarity with the modern media ecosystem, including podcasters, newsletter writers, and creators.
  • Ability to determine what an audience needs to believe to act, develop clear themes, and build the strategy and execution approach.
  • Deep artificial intelligence fluency, including heavy use of artificial intelligence in personal work and the ability to build content workflows and demonstrate them.
  • Current knowledge of trends in artificial intelligence, software as a service, small and medium-sized businesses, and Podium's served verticals; active participation in relevant X conversations is expected.
Responsibilities
  • Build and own the communications strategy end to end, including audience reach, channels, cadence, audience beliefs, content production, and internal processes.
  • Develop founder thought leadership positioning Podium as an authority in applied artificial intelligence by turning the founder's point of view into recurring social and long-form content.
  • Develop recurring content programs for product launches, performance milestones, customer return-on-investment stories, and technical deep dives with the EPD organization.
  • Build artificial-intelligence-native workflows that capture raw material from meetings, customer calls, and product reviews and turn it into content suggestions.
  • Own the strategy for growing the founder's reach and engagement on X and LinkedIn.
  • Secure podcast appearances and other targeted media opportunities for the founder.
  • Cultivate a network of partners, influential industry voices, investors, and company advocates to amplify and distribute founder content.
  • Develop a deep understanding of the founder's voice and proactively suggest angles and frame ideas in that voice while using the founder's time efficiently.
  • Build measurement methodology and milestones tied to mindshare, inbound activity, deal credibility, and pipeline, and iterate based on results.
Desired Qualifications
  • Familiarity with the go-direct, founder-led communications playbook.
  • A network across investors, technology, and business media.
  • Familiarity with automotive, home services, healthcare, and aesthetics verticals.

Podium helps local businesses communicate with customers and grow their business by providing a multi-channel platform that combines reviews, text messaging, and payment processing into one inbox. How it works: businesses connect their channels (online reviews, texts, payments) to Podium, then use the inbox to respond to customers, manage leads, engage via text conversations, and process transactions. The product is offered on a subscription basis with tiered plans for different sizes of small and medium-sized businesses. Podium differentiates itself by focusing specifically on local SMBs across industries (retail, automotive, healthcare) and offering an integrated solution for reputation management, customer engagement, and payments in one place, instead of relying on separate tools. The company’s goal is to help local businesses compete effectively in a digital-first world by improving communication, streamlining operations, and enhancing online presence.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$418.6M

Headquarters

Lehi, Utah

Founded

2014

Get referred to Podium

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Podium's AI customers report 45% higher lead conversion and 30% revenue lift.
  • Bradford White's contractor partnership broadens distribution into HVAC and home services.
  • Aesthetic practices using Avery eliminate fragmented software and reclaim eight hours weekly.

What critics are saying

  • TCPA disputes like Gaines v. LPC Survival expose Podium to expensive opt-out failures.
  • Competing AI inboxes from HubSpot, RingCentral, and Twilio commoditize Podium's core product.
  • If AI conversion claims stall, SMB churn will accelerate and undercut Podium's premium pricing.

What makes Podium unique

  • Podium's Jerry 2.0 ties messaging, scheduling, reviews, and payments into one workflow.
  • Podium's January 2026 Aesthetics OS integrates EMR and patient communications, unlike generic inbox tools.
  • OpenAI's 2026 case study validates Podium's GPT-5.1 agents across 10,000+ businesses.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

1%
PR Newswire
Jan 20th, 2026
Podium launches AI operating system for aesthetic practices, driving 45% lead conversion boost

Podium has launched an AI Operating System for aesthetic practices, integrating electronic medical records, patient communications, marketing automation and lead management into a single platform. The system is powered by Avery, Podium's AI employee, which autonomously responds to leads in under two minutes, books appointments and manages patient journeys. The platform addresses inefficiencies in practices that typically use three or more disconnected systems, wasting approximately eight hours weekly. Avery has complete access to calendars, patient history, services, inventory and communications, enabling it to operate autonomously rather than serving as a passive tool. A recent study showed customers using Podium's AI agents experienced a 45% increase in lead conversion and 30% increase in annual revenue. The system is now available for aesthetic practices in the United States and Canada.

AiThority
Dec 15th, 2025
OpenAI Case Study Validates Podium's AI Impact as Company Launches Jerry 2.0 for Automotive, HVAC, and Medspa

OpenAI case study validates Podium's AI impact as company launches Jerry 2.0 for automotive, HVAC, and medspa. Podium, the leading AI conversion and communications platform for local businesses, announced the launch of Jerry 2.0, a significant leap forward in AI for the industries it serves (which include automotive, home services, and aesthetics). This release coincides with a new OpenAI case study which details how Podium leverages GPT-5.1 to create AI agents that capture demand 24/7, schedule appointments, close jobs, and follow up with customers. The result: 30% revenue lift and 45% higher conversion for Podium's customers. Podium's agents are already influencing billions in revenue across 10,000+ rooftops and the company's AI revenue has grown 300% YOY. Podium's agents are top-performing off-the-shelf, but every business is different - and with Jerry 2.0, owners can fully customize their AI to communicate just like their best employee would.

ACHR News
Apr 9th, 2025
AI Transforms the Daily Grind for HVAC Contractors

During the AHR Expo, companies like Podium, FieldEdge, ServiceTitan, Weidmuller, and Workiz showcased AI-driven tools that are assisting contractors today.

Unifrance
Mar 25th, 2024
"Podium (You Have Three Minutes)" receives a Unifrance Doc Award at CPH:DOX

"Podium (You Have Three Minutes)" receives a Unifrance Doc Award at CPH:DOX.

American Med Spa Association
Oct 27th, 2023
Top 10 Marketing Tips for Medical Spas

To help you achieve success, Podium has compiled a list of 10 recommendations tailored specifically to your industry.