Delivery Operations Associate Manager

Skill required: Contract Services - Contract Negotiations
Designation: Delivery Operations Associate Manager
Qualifications:Graduate - Diploma in Any Discipline
Years of Experience:7 to 9 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Deliver complex contracting projects within the Source-to-Contract lifecycle, balancing execution and advisory responsibilities. Key activities include: • Leading multi-phase contracting projects across procurement agreements. • Independently drafting, redlining, and negotiating legal terms, escalating only high-risk items. • Negotiating commercial terms with suppliers, ensuring alignment with sourcing managers and accurate documentation. • Acting as primary contracting contact for clients, providing trusted advice. • Mentoring peers and junior colleagues, sharing best practices and building capability. • Contributing to contracting playbook updates, templates, and governance processes. • Preparing and disseminating updates on contract status, compliance, risks, and modifications. • Partnering with Legal, COE, and Sourcing teams. • Applying AI tools to streamline redlining, clause review, and reporting. • Tailoring communications for executives, stakeholders, suppliers, and partners. • Managing multiple concurrent workstreams in dynamic, matrixed environments.
What are we looking for? • 7–9 years in procurement and/or legal/paralegal roles, with at least 5 years in contract management. • Contracting Expertise: Ability to independently draft, redline, and negotiate complex agreements, using playbooks, templates, and governance frameworks to ensure compliance. • AI Literacy: o Apply AI tools for clause review, redlining, and summarization. o Validate AI outputs against playbooks, policies, and guidance. o Drive responsible adoption of new AI technologies for efficiency and accuracy. • Skills: Strong numeric/text-based analysis; ability to evaluate supplier terms, identify risks, and propose commercially sound solutions. • Collaboration & Engagement: Build trust with suppliers, sourcing managers, and legal teams. Proven ability to act as primary contracting contact for clients. • Leadership & Mentorship: Mentor peers and junior colleagues; contribute to shaping best practices and contracting governance. • Project Management: Lead complex, multi-phase projects across multiple workstreams; adapt to global and matrixed environments. • Tools: Proficiency in procurement platforms, Microsoft Office, and AI productivity tools. • Education: Bachelor’s required; legal degree and/or paralegal certification preferred. • Value-Add Proficiency (Preferred) • Expertise in contract management and legal drafting. • Advanced use of AI tools for clause review, redlining, and summarization. • Proven capability to validate AI outputs and integrate responsibly into workflows. • Strong numeric and text-based analysis to identify risks and savings opportunities. • Trusted collaborator with suppliers, sourcing managers, and legal partners. • Ability to mentor and coach colleagues while shaping governance practices. • Skilled communicator tailoring outputs for executives and stakeholders. • Proficiency in procurement systems, Microsoft Office, and productivity platforms. • Resilient, adaptable, and committed to continuous learning. • Certifications - Preferred: Legal degree and/or paralegal certification.
Roles and Responsibilities: • Lead complex, multi-phase contracting projects across procurement agreements. • Draft, redline, and negotiate legal terms independently, escalating only high-risk issues. • Negotiate supplier commercial terms, aligning with sourcing managers and documenting outcomes. • Act as trusted contracting contact for clients, offering clear, solution-focused guidance. • Mentor peers and junior staff; share best practices and strengthen contracting capability. • Contribute to governance processes, playbook updates, and template improvements. • Partner with cross-functional teams (Legal, COE, Sourcing) to manage contract status, compliance, and risk reporting. • Prepare and disseminate updates on contract modifications and compliance metrics. • Apply AI tools to redlining, clause review, and reporting for efficiency and accuracy. • Communicate effectively with executives, suppliers, stakeholders, and cross-functional partners. • Manage multiple contracting workstreams simultaneously in dynamic, global, and matrixed environments. • Balance hands-on contracting work with advisory contributions, advancing contracting excellence across regions. • Other Competencies: o Independent thinker, proactive problem-solver, resilient, and adaptable. o Effective communicator with strong written/verbal skills; deliver structured outputs tailored to executives, stakeholders, and suppliers.Graduate - Diploma in Any Discipline

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

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