Full-Time

Golf Shop Assistant

Posted on 11/1/2025

Deadline 10/27/26
American Golf

American Golf

501-1,000 employees

Retailer of golf equipment and apparel

No salary listed

San Pedro, Los Angeles, CA, USA

In Person

Category
Customer Experience & Support (2)
,
Requirements
  • Basic math skills
  • the ability to write and communicate clearly
  • Experience handling customer service issues
  • cash and credit card transactions
  • High school diploma or GED
Responsibilities
  • Check members and guests in, utilizing the Point of Sale (POS) system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system in accordance with AGC standards
  • Utilize tee sheet demand management and demand generation strategies such as opening on time, implementing a double tee system, paring short groups, booking from the outside in, rebooking players, credit card guarantees, optimum booking, holding back short groups, and a guest replay strategy
  • Maintain the pro shop environment by keeping the shop neat and orderly: straightening and stocking merchandise, assisting Merchandiser with display of new merchandise (steam, ticket, fold, display), and vacuuming the shop each day and as needed; following corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day
  • Handle member/guest service issues in a prompt and effective manner
  • May provide leadership in the absence of the Golf Shop Supervisor by interviewing, training, scheduling, evaluating performance and providing disciplinary action as necessary for other Golf Shop Assistants, implementing new processes and procedures as directed by management
  • Maintain a professional and service-oriented environment in the pro shop by utilizing excellent interpersonal and customer service skills, organizational skills and the ability to multi-task in a fast-paced environment
  • Ensure service continuity in the pro shop by maintaining a flexible work schedule
  • Assist the General Manager in the delivery of staff meetings
  • Implement and support all AGC initiatives and programs as requested by management
  • Other duties may be assigned by management

American Golf is Europe’s largest golf retailer with over 95 stores in the UK and Republic of Ireland. It sells a full range of golf gear—irons, drivers, putters, balls, shoes, clothing, and more—both in stores and online, backed by expert staff to help with questions and fittings. The company supports customers by offering a Price Match promise and many exclusive deals, aiming to provide unbeatable value and a wide selection. Its goal is to be the first stop for all golfing equipment needs and to grow its footprint and offerings as it serves golfers of all levels.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

El Segundo, California

Founded

1969

Simplify Jobs

Simplify's Take

What believers are saying

  • Joins Greenlight Advisors Certified Partner Program on April 6, 2026, enhancing advisory services.
  • Paul Ballam appointed to Greenlight Advisors Advisory Board guiding U.S. Golf Study expansion.
  • UK golf interest surge prompts new brand campaign capitalizing on participation growth.

What critics are saying

  • GolfClubBenchmarks.com integration exposes data to rivals undercutting prices within 12-24 months.
  • Rory McIlroy's April 2026 Masters win diverts high-value golfers from public courses in 6-12 months.
  • ESPN+ free streaming erodes subscription model forcing margin compression in 12-24 months.

What makes American Golf unique

  • American Golf manages diverse public and private golf courses nationwide over five decades.
  • Pioneers subscription-based golf access programs redefining value for modern golfers.
  • Integrates GolfClubBenchmarks.com platform for data-driven operational benchmarking across portfolio.

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Your Connections

People at American Golf who can refer or advise you

Benefits

Flexible Work Hours

Company News

Greenlight Advisors
Apr 6th, 2026
American Golf joins Greenlight Advisors Certified Partner Program.

American Golf joins Greenlight Advisors Certified Partner Program. Chicago, IL - April 6, 2026 To support the 2026 U.S. National Golf Study and offer advisory services to member courses Greenlight Advisors announced today that American Golf, one of the largest and most influential golf course management companies in the United States, has joined the Greenlight Advisors Certified Partner Program and will serve as an Advisory Partner to the expanding U.S. Golf Study, the industry's leading performance benchmarking initiative. As part of the collaboration, Paul Ballam, Senior Vice President of American Golf, has been appointed to the Greenlight Advisors Advisory Board, where he will help guide the strategic development of the U.S. Golf Study and the continued advancement of the GolfClubBenchmarks.com performance intelligence platform. The partnership aligns closely with American Golf's national growth initiative, which focuses on strengthening operational performance, enhancing asset value, and accelerating best-practice adoption across its nationwide portfolio of golf facilities. Through this initiative, American Golf continues to invest in data-driven strategies designed to improve financial performance, operational efficiency, and long-term sustainability. As part of the partnership, American Golf will begin integrating its facilities into the GolfClubBenchmarks.com platform, enabling its leadership team to compare key financial and operational performance metrics against state, regional and national benchmarks and integrate that data into its strategic planning. "American Golf has long been recognized as one of the most respected operators in the industry, managing a large and diverse portfolio of golf facilities nationwide," said Mike Suglich, CPA, Founder and Managing Director of Greenlight Advisors and GolfClubBenchmarks.com. "Their decision to align with the U.S. Golf Study and incorporate benchmarking across their organization reflects a strong commitment to operational transparency, continuous improvement, and industry leadership. We are honored to welcome American Golf as a Certified Partner and to have Paul Ballam join our Advisory Board." Developed by Greenlight Advisors, the U.S. Golf Study has emerged as one of the industry's most comprehensive benchmarking initiatives, providing golf course operators with comparative insights across key performance pillars including financial performance, operations, and capital asset management. The study enables participating facilities to evaluate performance against their state, regional and national benchmarks and identify the operational strategies used by top-quartile "Best-in-Class(TM)" operators. Through its role as an Advisory Partner, American Golf will contribute operational insights and leadership perspective to help shape the continued evolution of the study as it expands participation among public, municipal, resort, and private golf facilities across the United States. "Managing golf facilities is a complex business that requires continuous innovation, and the most powerful tools for driving smarter decisions are stronger data and more effective benchmarking," said Paul Ballam, Senior Vice President of American Golf. "The U.S. Golf Study and the GolfClubBenchmarks.com platform represent an important step forward for the industry because they create a common framework for understanding performance. When operators, owners and municipal decision-makers can clearly see how their financial and operational metrics compare to their peers - and more importantly to the best operations in the country - it changes the conversation from intuition to strategy. Benchmarking gives leaders the ability to identify opportunities faster, allocate resources more effectively, and ultimately deliver a better experience for golfers. American Golf believes the future of the golf industry will be shaped by collaboration and shared insight across operators. By participating in the platform and supporting the continued growth of the U.S. Golf Study, Greenlight Advisors hope to help accelerate innovation and operational excellence across the industry." Greenlight Advisors' Certified Partner Program brings together leading golf course management companies, industry service providers, and strategic industry partners, including the NGCOA, NGF and PGA of America, committed to advancing performance transparency and best practices across the golf sector. About Greenlight Advisors. Greenlight Advisors is a golf industry advisory firm specializing in financial, operational, and performance benchmarking for golf course owners and operators. Through its GolfClubBenchmarks.com platform and the national U.S. Golf Study, Greenlight Advisors provides data-driven insights that help golf facilities measure performance, identify best practices, and strengthen long-term financial sustainability. About American Golf. American Golf Corporation is one of the most experienced and innovative operators in the golf industry today. With over five decades of proven expertise, American Golf manages a diverse portfolio of public and private golf courses across the United States. As a trusted partner to municipalities, private owners and developers, the company delivers sustainable operations, elevated hospitality experiences, and strong community engagement. American Golf is also a pioneer in subscription-based golf access programs that have redefined value and flexibility for today's golfer.

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Apr 24th, 2023
Golf Business News

Owers, who left her role as head of marketing at American Golf in February to focus solely on building The Golf Group, said they have one clear focus – ‘exist to grow the game’.

Google
Mar 28th, 2023
Golf Business News

International Leisure Group, in conjunction with Endless LLP, has appointed Nigel Oddy as the new CEO of American Golf.

Golf Industry Central
Mar 3rd, 2023
The Rise of Golf Entertainment: Breaking Down Barriers | Golf Industry Central

American Golf Corporation had previously launched Drive Shack and Invited (formerly ClubCorp) launched Five Iron Golf.

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