What you’ll be doing day to day:

• Manage system implementations, including client satisfaction, identification & escalation of risks, and development & execution of mitigation plans
• Work collaboratively and cross-functionally to drive scheduling, staffing plans, cost analyses and project reporting
• Drive team members and other stakeholders to own the necessary delivery tasks and documentation, actions, status reporting and risk mitigation
• Oversee day-to-day project and program deliverable execution, report status, manage risks and issues, track milestones and deliverables
• Analyze contractual agreements to define the project scope, goals, timelines, milestones and deliverables, as well as provide oversight on delivery
• Articulate the critical path milestones for implementation work and hold all parties accountable to the delivery timeframes
• Analyze data to identify trends, and conduct root cause analysis, develop improvement plans, organize cross-functional teams and develop high-quality output for internal and external constituents to address identified issues
• Develop and maintain key relationships with internal leadership and team leads across the organization

Skills and experience we’re looking for:

• Excellent written and verbal communication skills
• Proven strong project management skills for complex programs
• Knowledge of the software development lifecycle
• 5+ years of project or program mgt experience with a healthcare technology vendor
• Proven client relationship management skills
• Expert knowledge of MS Office products
• Excellent written and oral presentation skills
• Demonstrated creative problem-solving skills, adapting approach as needed for each engagement
• Ability to perform multiple tasks and prioritize simultaneously