Accounts Receivable Officer

Job Description

Step into a pivotal role managing Accounts Receivable and supporting financial operations across the resort. This diverse position offers an excellent opportunity to apply your financial expertise in a dynamic environment, ensuring accurate and efficient financial processes.

In this role, you’ll:

• Process credit applications and promptly establish AR accounts with accuracy.
• Maintain and update debtor records, verifying creditor details and invoicing documentation.
• Prepare and issue invoices for services, room rates, city ledger transfers, and monthly statements.
• Manage daily payment processing and reconciliations, including cheques, credit card transactions, and ledger adjustments.
• Respond to debtor inquiries, collaborating with internal teams and banks to resolve disputes and refunds.
• Monitor overdue accounts and escalate unresolved issues to the Financial Controller.
• Review and process commissions and travel agent payments, ensuring timely and accurate posting.
• Assist with month-end and year-end financial closing activities, including reconciliations and journal entries related to receivables.
• Prepare regular reports on outstanding debts, aging analyses, and credit reviews for management.
• Collaborate closely with sales, front desk, and reservation teams to ensure billing accuracy and promptly resolve discrepancies.
• Assist with other ad hoc finance tasks as needed.

Qualifications

To succeed in this role, you’ll need:

• Tertiary qualification in Finance, Business, or related field preferred, or equivalent accounting/finance experience.
• Previous hotel industry experience is an advantage.
• Strong proficiency in financial and accounting procedures, including advanced Excel skills.
• Exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a customer-focused approach.