Full-Time

F&B Assistant

In Room Dining at Crowne Plaza Dubai Marina

Posted on 10/1/2025

Deadline 10/30/25
IHG

IHG

No salary listed

Dubai - United Arab Emirates

In Person

Category
Customer Experience & Support (1)
Required Skills
Customer Service
Requirements
  • Minimum of 1- 2 years’ experience in a similar role in a four or five-star hotel or comparable industry.
  • Ability to demonstrate working with and engaging teams from different cultures.
  • Strong verbal and written communication skills.
  • Quality oriented with focus on details.
  • High performance standards.
  • Able to multi-task & meet deadlines.
Responsibilities
  • Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
  • Greet and seat customers and serve them in a professional, discreet and personalized way.
  • Acquire in depth knowledge of the food & beverage menu of the In Room Dining in order to assist and provide advice to guests.
  • Consistently monitor quality of food & beverage being served.
  • Practice good customer relations and attend to customer complaints / queries satisfactorily.
  • Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
  • Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene).
  • Answering Calls in professional way as per the SOP.
Desired Qualifications
  • Technical proficiency in related software preferable.

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