Production Quality Specialist

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You independently operate and maintain at least one process, equipment or systems following autonomous maintenance (AM) standards and use your technical skills to improve line and/or system performance to meet business needs.

How you will contribute

You are a key ingredient in changing how the world snacks. With coaching, you will operate and maintain equipment to deliver on our safety, quality, cost, delivery, sustainability and morale targets. You will use execute all standard work processes on your equipment using AM (autonomous maintenance) and PM (progressive maintenance) standards and ensure that safety processes are observed, and that quality assurance activities are performed. You will understand the losses in their area and equipment and report them.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Operating machines with coaching
• Safety and quality standards for operating machines
• Reading and writing, and fluently conversant in the language of communication as appropriate to the site
• Collaborating well in a diverse work environment

More about this role

What you need to know about this position:

• Execute HACCP, Regulatory and Pre-Requisite Programs by conducting CCP metal checks, allergen inspections, flour/sugar tailing checks and reviewing previous shift verification
• Lead shift Product Quality Review meeting with Line Leads reviewing product for defects and iQS data for trends
• Manage quality incidents on their shift by placing necessary product on hold, conducting the root cause analysis, writing the incident report and following up to ensure actions are completed
• Train operators on metal detector verification, net content verification, allergen controls and good manufacturing practices
• Trouble shoot day to day Quality related incidents, equipment and systems
• Communicate to the line team's top consumer complaint drivers and lead actions to reduce
• Investigate out of spec Critical to Quality parameters and monitor CPM weekly
• Raw Material management through, receiving, CoA verification, spec exceptions, Quality Notifications, Kosher and HACCP Finished Good Testing

Education / Certifications:

• Post-Secondary diploma in a Quality Control/Quality Assurance area is required, Engineering and Food Science is preferred.
• Engineering courses are preferred.
• 2 years minimum work experience in a Quality Control/Quality Assurance environment is preferred.

Job specific requirements:

• Strong computer skills (Proficient in Word, Excel, PowerPoint, Outlook and Teams) including Windows software and plant informational systems (SAP, SharePoint).
• Exposure to electronic systems to monitor quality parameters i.e Quality Suite
• Strong understanding of plant Quality Programs, including HACCP, Metal Detection, Calibration, CoA’s, Specifications, documentation control
• The successful candidate must be a responsible and reliable self-starter who is capable of working effectively with little supervision. 
• Team player with a positive attitude, working well with others.
• Strong communication skills coupled with the ability to read and write English proficiently.
• Demonstrated interest and concern for quality and keen observation skills and a keen desire to learn.
• Must be a strong performer who demonstrates reliability, an excellent attendance record, excellent teamwork and strong self-directed, individual and group work ethic.

Work schedule:

• Flexibility to work any shift as needed (including weekends).
• Availability to start working immediately.

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.  Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

RegularManufacturing coreManufacturing