Senior Specialist

As the Senior Specialist - Training & Development Solutions, you will be responsible for facilitating the successful implementation of a transformational digital platform. You will be responsible for deployment planning, training development, and leadership in both virtual and in-person settings. The candidate must demonstrate a proactive mindset, excellent communication & problem solving skills and strong leadership skills with an eagerness to learn and adapt.

Responsibilities:

• Support the deployment readiness process for one or more tracks of a complex digital platform. This could include contributing to development tasks for instructor-led, virtual, blended, and onsite work for Wesco leaders and employees. 
• Drive adoption and optimal utilization of our enterprise sales methodology through CRM, CPQ and other commercial applications.
• Partner with stakeholders, subject matter experts (SMEs) and Instructional Design Teams to Develop, edit, and implement documents, PowerPoint presentations, and modules.
• Manage the design and development of relevant deliverables that meet the needs of stakeholders including online courses, job aids, quick reference guides, observation checklists, curriculums, instructor-led training, and manager-led workshops. This may include the need to facilitate and deliver instructor-led training and workshops.
• Create and administer onboarding programs and activities via our LMS, Intranet, and SharePoint systems, and project management and collateral storage processes. 
• Assist in establishing KPI metrics collected from employees engaged in learning events and communicate the data to key partners and business leadership. Align with senior management and program leads on business objectives, outcomes, and ROI expectations. Provide regular status reports and analysis.
• Create, update and/or deliver project overviews and presentations to varied audiences. 
• Ability to flex priorities and task completion as business priorities change.  
• Interface with Product Owners to break down complex information into digestible units.

Qualifications:

• Bachelors Degree - Business Admin, Marketing, Organizational Development required; Master's Degree preferred
• 5+ years in a Learning and Development, Talent Management, Organization Development role or similar
• Ability to design and develop training materials and programs from scratch, formally or informally
• Understands traditional and modern training methods (mentoring, coaching, on-the-job, virtual or face- to-face classroom training, e-learning, workshops, simulations, etc.).
• Maintain a high attention to detail, holding oneself accountable to a high level of performance and quality of work, while innovating and seeking opportunities to improve 
• Strong communication and presentation skills, both oral and written, and comfortable with presenting and facilitating training in front of an audience
• Ability to manage multiple priorities, projects end-to-end, and variety of deliverables, and adapt to changing priorities without close supervision needed
• Ability to consult with all levels of management to determine viable solutions to problems in a corporate environment
• Ability to build strong relationships, ask good questions, knows how to uncover needs through discussions
• Model a customer-focused, professional, collaborative mindset that is open to feedback, innovation and continuous improvement
• Knowledge of O365 Suite, including MS Teams, Excel, Word and PowerPoint preferred
• Instructional design & principles of adult learning experience is preferred
• Experience in a functional discipline such as Sales, Operations, Finance, Procurement, and/or Human Resources is preferred
• Experience in complex IT/Digital systems or platform deployments is preferred
• Ability to travel 0% to 25%

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