Our mission at Curai is to make high-quality healthcare accessible to all. We are fulfilling this audacious mission by building a virtual-first primary care service. Blending high-touch clinical care augmented with artificial intelligence, we are building a scalable primary care model that provides patients with quality care anytime, anywhere, from their mobile phones at a very affordable price.
Our company is remote-first and we consider candidates across the United States.
Operations at Curai
We are looking for an experienced Registered Nurse or Nurse Practitioner to manage our Provider Operations Team. As a Provider Operations Manager, you will manage our provider network, provide clinical support, lead projects cross-functionally, and execute our expansion strategy in order to deliver a high-quality, cost-effective service that delights providers and patients nationwide.
None of these individually are hard requirements but they do describe the type of folks that we think would be most effective and happy at Curai. You…
- Have worked remotely before, or have a strong feeling that you’d work well with a 100% remote team, spread across multiple time zones.
- Love tackling complex problems that span multiple systems.
- Are excited to try things out to validate new features, and move on if they no longer solve a problem.
- Value breadth of knowledge as much as specialization.
- Have informed opinions that you hold lightly.
- Are excited about getting on the speeding train that is an early-stage startup.
- Enjoy thinking through trade-offs, with both mindfulness of near-term needs and Curai’s long-term strategy.
- Embrace writing concise documentation so that onboarding new team members is simple and we reduce siloed domain expertise by individuals.
- Understand what a startup is and that 1 year here is like 3-4 years in a big company; You will get to work and launch lots of projects, and you have a learning mindset to tackle new challenges.
What You’ll Do: A day in the life of a Curai Operations Manager will be spend doing things like:
- Developing and managing a high-quality, reliable provider network that ensures patients have high-quality chats when they request one.
- Working closely with our Head of Clinical Operations to support the Clinical Team in providing the best clinical outcomes.
- Remotely launching and managing Curai Health Operations in multiple locations. Working with internal and external recruiting, legal, and insurance resources to set-up services.
- Managing the Provider Operations Team (India Ops Managers, Medical Assistants, EHR Educators) to ensure consistent provider and patient support.
- Working with other operations team members to share findings and implement best practices.
- Developing and executing scalable strategies and experiments to improve our operational goals.
What You’ll Need: We recognize not everyone will have all of these requirements. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you. You should have:
- Bachelor’s Degree or Master’s Degree (BSN or MSN)
- A proven track record: 5+ years of business management or operations experience in a dynamic environment.
- Strong Google Sheets and data management skills as well as demonstrated ability to analyze and interpret data in spreadsheet or graph formats.
- Excellent organizational skills.
- Excellent verbal and written communication skills.
- A willingness to ’get into the weeds’ and a continuous improvement attitude: devise and execute on improvement opportunities.
- Ability to work independently with minimal supervision yet maintain team-level participation.
- Ability to take initiative and prioritize in a fast-paced work environment.
- A Data-driven, decision-making mentality and sound business judgment through strong analytical thinking and experimentation.
- Comfortability dealing with uncertainty in a constantly-changing work environment.
- Ability to add to our already strong culture of candor with empathy.
What We Offer
Culture: Mission driven talent with great colleagues committed to living our values, collaborating and driving performance
Pay: Competitive compensation and stock
Wellness: Unlimited PTO, flexible working hours and remote working options
Benefits: Excellent medical, dental, vision, flex spending plans, and paid parental leave
Financial: 401k plan with employer matching
Curai Health is a startup with a small, but world-class team from high tech companies, AI researchers, practicing physicians, to team members from non-traditional career paths and backgrounds.. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.
At Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for teammates that are mission-driven, embody our core values, and appreciate our transparent approach.
