Director Water Digital Platform & Operations

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Position Overview

We are seeking a passionate and strategic Director, Water Digital Platform & NA Operations  to lead the WII (WinCan/Envirosight) business operations segment and create customer adoption and commercial strategy for a new AI-powered, IoT-enabled software tools.

This role is ideal for a leader who thrives in building markets from the ground up, specifically in the Wastewater End Market, and who is motivated by the opportunity to make a meaningful impact on public infrastructure and environmental sustainability.

What You’ll Do

• Lead Market Development
  • Define and execute the global go-to-market strategy for a new Software Platform.
  • Identify and cultivate new market opportunities, channels, and partnerships.
  • Shape pricing, segmentation, and positioning strategies to drive adoption.

• Build and Inspire a Team
  • Lead a team of a Business Development Manager and Product Marketing Manager.  Additionally, the successful candidate will own the overall operations for the WII NA businesses.
  • Foster a culture of innovation, collaboration, and customer-centric thinking.
  • Drive software strategy evolution and execution, leveraging the IDEX Op Model.
  • Grow agile teams, identify capability gaps needed to accelerate business expansion.
  • Align teams in a flat, agile organization to enable high levels of growth
• Drive Product Commercialization
  • Translate technical capabilities into compelling customer value.
  • Collaborate with the VP of Platform Software to align product development with market needs.

• Engage Customers and Partners
  • Build trusted relationships with utilities, municipalities, and industry stakeholders.
  • Develop channel partner programs and reseller strategies.
  • Represent the company at industry events and conferences.
  • Innovate with speed by engaging with our biggest customers and help solve their biggest digital wastewater problems.
• Leadership
  • Thinks critically and strategically, able to take risks.  Has an owner’s mind set
  • Unlocks exceptional talent and teams, inspires followership
  • Has command of the business with a focus on the customer

What You Bring

• Experience leading diverse operations teams and a bachelor’s degree in management, Marketing, Information Systems, or a related field (required).
• 7+ years of experience in software sales, IoT, or AI-driven platforms.
• Proven success in launching and scaling new products in industrial or infrastructure markets.
• Deep understanding of enterprise software ecosystems.
• Strong leadership, communication, and strategic planning skills.
• Passion for improving infrastructure and public services through technology.

Preferred Qualifications

• MBA or advanced degree in a related field.
• Experience in the water or wastewater industry.
• Familiarity with SaaS business models and recurring revenue strategies.

Why Join Us?

This is more than a job—it’s a chance to lead a movement. You’ll be at the forefront of a platform that helps cities and communities operate more efficiently, sustainably, and intelligently. If you’re driven by purpose and excited to shape the future of infrastructure, we want to hear from you.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $138,400.00 - $207,600.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefit-and-rewards/

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.