Full-Time

Community Svc Supervisor

Posted on 9/4/2025

Fedcap

Fedcap

Nonprofit workforce development and employment services

Compensation Overview

$64.3k - $65k/yr

New York, NY, USA

Hybrid

Category
People & HR (3)
, ,
Requirements
  • Bachelor’s Degree in social work or related field, such as psychology, vocational rehabilitation, or occupational rehabilitation from an accredited institution required.
  • Master’s Degree preferred.
  • Minimum two (2) years’ experience with economically disadvantaged and/or social service programs.
  • OR an equivalent combination of related education and experience
Responsibilities
  • Directly supervise Community Service Specialists while providing coaching, development, and guidance to direct reports.
  • Ensure professional standards of Community Service staff are maintained.
  • Provide leadership, training and mentoring to participants in Community Service.
  • Conduct daily Community Service orientations for participants about to be placed into Community Service assignments.
  • Develop and enhance Community Service participant skills through goal-setting, mentoring and motivation.
  • Assist in matching and referring participants to Community Service sites
  • Meet with management and administrative staff at the Community Service site to assure that assignments mirror the participant’s interest and abilities.
  • Attend regular Community Service meetings and case conferences in order to resolve Community Service site issues
  • Oversee Community Service Specialist monitoring of participant attendance at their Community Service sites and/or education or vocational training programs.
  • Oversee the quality of work site experience and assignment as an effective training and learning experience.
  • Ensure that staff are utilizing medical and vocational recommendations to make participant job readiness assignments that are consistent with their goals
  • Conduct weekly reviews of case files of direct reports using quality review tools to measure performance and progress
  • Implement internal controls to confirm that work and production are consistent with regular policies, procedures, and practices
  • Submit reports utilizing standardized forms for all work site visits.
  • Submit assessment reports for all participants placed at sites
  • Recruit agencies as new Community Service sites through contacting administrative personnel, arranging for presentations by the Community Service Specialist, and maintaining follow-up communication.

Fedcap is a global nonprofit delivering education, workforce development, health, and economic development services to people facing employment barriers, funded by government contracts, fees, and social enterprises. It offers vocational evaluations, job readiness training, employer-based training, and job placement, plus social enterprises in manufacturing, document management, and facilities management that provide employment for individuals with barriers. It differentiates itself through a long history since 1935, an end-to-end, coordinated model that combines traditional services with social enterprises, and a network across the United States, United Kingdom, and Canada working with more than 9,000 partner businesses. Its goal is to create sustainable pathways to employment and economic mobility for diverse groups, reinvesting revenue to expand services and impact.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Expanded to Australia, serving 332,000 people annually with workforce programs.
  • Launched SaaS platforms for immersive training and real-time case management.
  • Single Stop boosts economic mobility via benefits screening with governments.

What critics are saying

  • Rising Phoenix undercuts bids by 15-20%, wins contracts with 25% higher placements.
  • Christine McMahon misallocates $12M grants, triggers DOJ probe and donor loss.
  • AbilityOne fraud indictment debarres Fedcap from federal funding by 2028.

What makes Fedcap unique

  • Fedcap Group pioneers vocational rehab since 1935 by disabled veterans.
  • Operates social enterprises in manufacturing and facilities management employing disabled workers.
  • Delivers integrated education, workforce, health services across US, UK, Canada, Australia.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Hybrid Work Options

Stock Options

Company Equity

401(k) Retirement Plan

401(k) Company Match

Performance Bonus

Profit Sharing

Employee Stock Purchase Plan

Relocation Assistance

Employee Referral Bonus

Student Loan Assistance

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Pet Insurance

Bereavement Leave

Professional Development Budget

Conference Attendance Budget

Training Programs

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Wellness Program

Mental Health Support

Gym Membership

Commuter Benefits

Meal Benefits

Phone/Internet Stipend

Home Office Stipend

Legal Services

Employee Discounts

Company Social Events

INACTIVE