Full-Time

Market Development Representative

Posted on 4/25/2024

OpenTable

OpenTable

1,001-5,000 employees

Restaurant reservation and discovery platform

Consumer Goods

Mid

Chicago, IL, USA

Required Skills
Sales
Communications
Lead Generation
Salesforce
Marketing
Requirements
  • Minimum of 3-5 years in sales development or business development roles, ideally within the hospitality, tech, or SaaS sectors.
  • Prior success in prospect qualification, lead management, or sales support roles.
  • Stellar communication and relationship-building skills; adept at understanding, listening to, and persuading potential clients.
  • Proficient in delivering engaging sales pitches and employing fundamental selling techniques to captivate and interest potential clients.
  • Robust presentation and negotiation talents, apt at customizing messages to address specific restaurant challenges.
  • Highly organized, with outstanding process management skills, vital for streamlined operations.
  • Self-starter mind set, with a proactive stance on lead generation and owning sales pipeline.
  • Standout colleague, capable of seamless collaboration with Account Executives and diverse internal teams.
  • Acquaintance with CRM tools like Salesforce and sales enhancement tools like Groove.
  • Comprehensive understanding of the restaurant domain; familiarity with OpenTable's solutions is a plus.
  • Bachelor’s degree in business, marketing, or akin fields is favorable.
Responsibilities
  • Proficiently handle large volumes of inbound leads while maintaining a high level of organization and attention to detail.
  • Evaluate and qualify inbound marketing leads to ensure that they align with OpenTable's ideal customer profile.
  • Showcase the benefits and value of our offerings, emphasizing their impact on restaurant operations and guest experiences.
  • Ensure lead quality by evaluating their requirements, budget, and compatibility with OpenTable's solutions, funneling only apt prospects to Account Executives.
  • Cultivate strong bonds with restaurant customers, positioning oneself as a trusted and knowledgeable ally.
  • Partner with Account Executives to deliberate on prospective accounts, exchanging insights to boost successful conversions.
  • Use CRM tools, like Salesforce, to monitor prospect engagements, update details, and ensure precise record-keeping.
  • Ability to work independently and collaborate effectively within a cross-functional team.
  • Participate in sales-centric gatherings, training, and upskilling endeavors to hone product familiarity, sales skills, and industry insights.

OpenTable is an exemplary workplace for those passionate about blending technology with hospitality. With its robust restaurant reservation software used by 55,000 establishments worldwide, the company not only fosters a culture of innovation but also consistently upholds a leadership position in integrating dining technology. Employees are part of a dynamic environment that supports seamless technological solutions to enhance both diner and restaurant experiences.

Company Stage

M&A

Total Funding

$50.9M

Headquarters

San Francisco, California

Founded

1998

Growth & Insights
Headcount

6 month growth

3%

1 year growth

4%

2 year growth

9%