Full-Time
Office Services Clerk / Courier
Updated on 8/1/2026
IST Management
501-1,000 employees
Outsourced information lifecycle management services
Compensation Overview
$18.50 - $19/hr
No H1B Sponsorship
New Haven, CT, USA
In Person
 Clerical & Data Entry (1) |
|---|
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- A high school diploma or GED is required.
- Legal authorization to work for any employer in the United States is required.
- The candidate must be competent in performing multiple functional tasks.
- The candidate must be capable of lifting up to 55 pounds.
- The candidate must have Microsoft Office Suite skills.
- The candidate must have excellent verbal and written communication skills.
- Perform business support services, mail, copy, print, and courier services.
- Perform mailroom activities.
- Deliver print requests to various sites in New Haven using an IST-provided van.
- Ensure the coordinated delivery of copy and print services.
- Perform additional tasks as assigned.
IST Management Services outsources the lifecycle management of business information, handling tasks from inbound mail and complex print jobs to eDiscovery and litigation processing, as well as records and electronic document management. It combines people, processes, and technology to manage both physical and digital information, handling mail, printing workflows, and the storage and protection of electronic records and compliance data. The company differentiates itself by offering end-to-end information management with a strong emphasis on customer support and advanced technology across the entire information lifecycle. Its goal is to help organizations capture, store, retrieve, and manage information securely and compliantly to improve decision-making and operations.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
1997
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See people who can refer or advise you
Simplify's Take
What believers are saying
- 71% positive employee reviews praise IST's flexible work-life balance for women and families.
- Remote Managed Review roles with advanced training attract skilled eDiscovery talent.
- New divisions expand IST into managed review and virtual support amid growing outsourcing demand.
What critics are saying
- High turnover from poor New York management and low pay erodes mail service quality now.
- Iron Mountain's AI digitization captures legal records market share from IST in 12-24 months.
- Everlaw's generative AI automates 70% of document review, obsoleting IST's new divisions in 12-18 months.
What makes IST Management unique
- IST integrates mail kiosks and smart lockers for faster university mail handling since 2021.
- IST launches Managed Review division with experienced eDiscovery reviewers like Sherry Godfrey.
- IST's Virtual Support Center and Self-Check-In Kiosks streamline centralized mailroom operations.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Time Off
Paid Holidays
401(k) Retirement Plan
Bonus Incentives
Pet Insurance
Company News
When IST Management began partnering with Northeastern University in 2021, IST Management introduced the Kiosk Application and Smart Locker to their mail operations to improve production and reduce service times.
For the last ten years, IST Management has won Atlanta's "Best and Brightest Companies to Work For" and the National award, " Best and Brightest Companies to Work For," for the last seven years.
Sherry joins IST Management from the international law firm Alston & Bird, where she collaborated across teams of technology and financial professionals to develop cost-effective, efficient, and creative means to review and analyze electronic data.
IST Management developed the IST Self-Check-In Kiosk application to enhance the package pick-up experience for Centralized Mailrooms.
IST Management Services, Inc launched two new divisions: Managed Review and the Virtual Support Center.