Workplace Experience Coordinator

Who We Are:

Materialize is the context engine for AI agents and applications. It lets engineering teams use SQL to transform siloed operational data into up-to-the-second, trustworthy views into any element of their business. Use Materialize to deliver fresh context to AI agents, power data-intensive UIs, and create low-latency, event-driven architectures that drive microservices and core business processes. Materialize is trusted by General Mills, Bilt Rewards, and Crane Worldwide Logistics to solve their most pressing operational data challenges while building a live data foundation for their AI transformation.

Our team spans the US (with a NYC headquarters), Canada, and EMEA.

Investors:

Kleiner Perkins, Redpoint Ventures and Lightspeed Venture Partners.

Role Overview:

As the Workplace Experience Coordinator, you are the heartbeat of our NYC headquarters. You’ll own the vendor relationships and day-to-day office operations and play a leading role in shaping the in-office experience, from team lunches and celebrations to the small details that make Materialize a place people genuinely enjoy coming into. You’ll also serve as the on-site point person for light IT needs, helping employees get unblocked quickly on common issues and partnering with our IT team on anything more complex. This role is ideal for someone who is warm, organized, and energized by creating moments that bring an organization together.

This role is based in our NYC office near Astor Place, on-site 3 days per week from 9:00am-2:00pm ET.

Responsibilities:

• Own day-to-day operations of the NYC office, including supplies, pantry, mail, conference rooms, and shared spaces

• Manage relationships with building management, caterers, and office vendors; track and reconcile office expenses in Ramp

• Greet and host employees, candidates, and visitors; manage building access and the visitor log

• Lead office culture and employee engagement initiatives including team lunches, celebrations, milestones, holiday moments, and in-office programming that reinforce our values

• Help plan and execute office events,on-sites, and team gatherings end-to-end, from venue and vendor coordination to set-up and breakdown

• Partner with People new hire onboarding logistics, including desk setup, swag, and a warm day-one welcome

• Provide light IT support: greet new hires with their laptop, help with basic setup, troubleshoot common issues (Wi-Fi, printers, conference room AV, Zoom), and route anything more complex to the IT team

• Help run AV setup for all-hands and on-site events

• Surface ideas and feedback on how to keep improving the in-office experience as the team grows

What We’re Looking For:

• 2+ years of experience in office coordination, administrative support, hospitality, or a similar people-facing role

• A warm, professional communication style and a genuine customer-service mindset toward employees and visitors

• Tech-comfortable: confident with Google Workspace, Slack, and Zoom, and able to help teammates with everyday tech hiccups

• Strong organizational skills and attention to detail; able to juggle competing priorities without dropping balls

• Creativity and enthusiasm for planning events, celebrations, and culture moments that bring people together

• Proactive and resourceful; comfortable owning ambiguous problems end-to-end in a fast-growing startup

• Ability to work on-site 5 days per week and lift up to 30 pounds for event setup and equipment moves

• Experience supporting laptops on macOS and/or Windows is a plus

• Prior experience at a startup or fast-growing tech company is a plus

Location: NYC (5 days per week in HQ, near Astor Place)

Comp: $30.00 - $40.00 per hour

The salary range provided in this job description should not be considered a guarantee or commitment. The actual compensation offered may vary based on individual qualifications objectively assessed during the application and interview process, including but not limited to the candidate’s:

• Qualifications and relevant work experience

• Educational background and credentials

• Relevant skills and certifications

• Geographic location

• Market demands

Materialize reserves the right to adjust the salary range based on the candidate's specific circumstances and the overall compensation package.

We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.