Nurse Manager

The Nurse Manager holds 24-hour accountability for the quality of patient care, efficiency of operations, and human resources management for area(s) assigned. S/he will strive to achieve the optimal patient experience in a cost-effective manner, while applying evidenced-based leadership and practice. The Nurse Manager is responsible for the provision of safe patient care, in a manner that is consistent with the professional standards and hospital policies. The Nurse Manger promotes a positive and professional environment; supervises charge nurses and front line staff; maintains a stable and productive staff; involves staff at all levels in Shared Governance and Magnet Forces; and makes data driven decisions. S/he will role model performance and behaviors that are consistent with the values of the organization, furthering its mission, vision and strategic plan.

The Nurse Manager holds 24 hours accountability for the quality of patient care, efficiency of operations, and human resources management for the department. Patient care and services are administered in collaboration with hospital administration, the medical staff and in compliance with organizational goals and appropriate regulatory agency requirements. Manages daily nursing operations of the department, Creates and promotes a positive, progressive, and healthy work environment through positive coaching, mentoring, and team building. Maintains a stable and productive staff; involves staff at all levels in Shared Governance and Magnet Forces; makes data driven decisions. The Nurse Manager is responsible for the provision of safe patient care, in a manner that is consistent with the professional standards and hospital policies. S/he will role model performance and behaviors that are consistent with the values of the organization, furthering its mission, vision and strategic plan.

Essential Duties:

• Supervises day-to-day nursing care and operations for Keck Hospital Same day and PACU.
• Promotes effective communication and working relationships amongst hospital units, department units, hospital staff and department staff.
• Responsible for selecting and retaining qualified nursing staff Works with the Education Department and Human Resources to ensure that the necessary orientation, training, and continuing education is available to the staff. Leads recruitment and retention activities.
• Works directly with the Department Chair, Department Division Chiefs, and Management Team on optimizing nursing coverage and care.
• Displays understanding of governing regulations, Title 22, and JCAHO requirements, defining and maintaining the standards of nursing practice while ensuring consistency with the hospital standards. Contributes to the development and implementation of a unit-based performance improvement program in line with JCAHO, Title 22, and other applicable regulatory agencies.
• Participates in establishing systems within the departments which support and practice shared governance management philosophy. Contributes to the development of customer service standards and expectations. Assists in establishing methods for monitoring employee, patient and physician satisfaction with the services provided within the department
• Monitor space/resource requirements and utilization of outside resources.
• Approves day to day deviation from established staffing guidelines based on patient need.
• Ensures that Optilink is up to date on a daily basis. Flexes staff according to patient acuity, census, and budget guidelines.
• Approves monthly schedules and advance requests for time off; approves ShiftQuest requests. Consistently applies applicable HR policy & procedure for granting time off and/or adding additional shift requests.
• Communication to each and every staff member their role in maintaining a high performing unit with regard to quality.
• Communication to each and every staff member the outcomes of quality monitoring; draws all staff in to analyze and change practice as necessary.
• Collects and delegates collection of selected data elements related to performance improvement initiatives and avoidable delays.
• Ensures completion of occurrence reports and investigates in a timely manner.
• Coordinates and integrates department services on intradepartmental, and hospital wide levels.
• Plans for provision of services through provision of appropriate levels of qualified, competent staff. Policies and procedures are in place to support scope of services.
• Actively participates in the event escalation and issue resolution plan and process.
• Participates in planning and goal setting for the department.
• Monitor space/resource requirements and utilization of outside resources.
• Monitors Kronos, provides coaching on Time and Attendance policy as needed and approves Time Sheets. Flexes staff according to workload and productivity measures.
• Responsible for maintaining optimal nursing staff and setting nursing assignments in all department units as needed.
• Monitors progress of new hires and ensures they advance to competent, independent practice in a timely manner.
• Ensure 100% attendance by staff at mandatory education and training programs; .edu modules.
• Actively furthers systems and standards that support Shared Governance, Magnet, and Just Culture philosophy.
• Performs other duties as assigned.

Required Qualifications:

• Req Bachelor’s Degree Nursing Degree in Nursing

• Req 5 years Five (5) years' experience as an RN; with a minimum of 18 months experience in Pre-Op/PACU
• Req 18 months 18 months experience in Pre/PACU management or charge nurse capacity in a clinical and/or hospital position

• Req Must be computer literate in Outlook, Word and Excel.
• Req Excellent analytical, problem-solving, planning and evaluation skills.
• Req Excellent communication skills both oral and written.
• Req Committed to excellence in patient care and customer service.
• Req Commitment to continuous quality improvement and results driven outcomes.
• Req Committed to the development of professional practices.
• Req Excellent human resource management skills.
• Req Able to function independently and as a member of a team.
• Req Strong negotiation and conflict resolution skills.

Preferred Qualifications:

• Pref Master’s degree Nursing Degree in Nursing or in progress, strongly preferred *Master’s Degree in Nursing may be in lieu-of Bachelor’s Degree in Nursing.
• Pref Critical Care Nursing Certificate - CCRN (AACN) Critical Care Nursing Certificate - CCRN (AACN) OR CRN

Required Licenses/Certifications:

• Req Registered Nurse - RN (CA Board of Registered Nursing) Valid California License.
• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association

The annual base salary range for this position is $145,600.00 - $240,240.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

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