Outreach Case Worker

Outreach Case Worker - Housing First - Derry/Londonderry 66-70  Strand Road BT48 7AJ

Job Description

Salary: £15.41 per hour Contract: Permanent
Hours: 27 per week (varied shifts)

Why work for us? 
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities If you choose to work for Depaul

Employee Benefits

• Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
• Paid Sick Leave
• Company maternity & paternity pay
• Contributory Pension scheme
• Health Cash Back & Rewards Plan
• Christmas Savers club
• Bluelight discount card

Plus, many opportunities to learn and develop within the organisation

Your new role 
This is a Part Time role. You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users.  Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives. 

The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively form strong relationships and gain service users' trust, striving to provide the best possible service levels at all times.

Service user focus 

• To provide service user support in a person-led manner, which is both professional and respectful. 

• Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks.

• In partnership with service users, to assess their needs and develop support plans, which are flexible and respond to the changing needs of the service users. 

• To work with service users and relevant external agencies in order to deliver meaningful and effective key working 

• To support service users to integrate with their communities in line with good neighbourhood principals.  

• To advocate on behalf of service users to achieve the best outcomes for them.

• Provide outreach work within the community based on service delivery needs 

Health & Safety 

• To ensure that Health and Safety standards are met within the service in accordance withDepaul’s Health and Safety policy and procedures.

• To undertake assigned duties regarding the overall health and safety and security of the service and utilize available security systems to manage risk relevant to the service. 

• To ensure completion of all relevant wellbeing and health and safety checks 

Administration & Record Keeping 

• Carry out service administration tasks such as; upkeep of client records, financial transactions, internal and external reports, incident and accident management and other record keeping relevant to the roles.

• To remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.

Other duties 

• To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent

• To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.  

Essential Criteria

• A minimum of a formal Level 3 qualification in a social care field, e.g. A-level's, a diploma in health and social care or equivalent and at least 2 years paid relevant work experience

OR

• At least 3 years paid relevant work experience and a minimum of 3 formal qualifications at Level 2 to include Math and English, e.g. GCSE’s or NVQ

AND

• Ability to work on a rota basis 
• Essential: a full driving license and full access to a car insured for business purposes.

Access NI 

This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.   

NISCC
This post is subject to NISCC registration, if you do hold a valid registration this must be completed within your probationary period. 

EQUAL OPPORTUNITIES:
Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

Our Privacy policy can viewed here:

https://ie.depaulcharity.org/about-us/careers/