Full-Time
Privacy Specialist 2
Posted on 9/26/2025
Blue Cross Blue Shield of Arizona
1,001-5,000 employees
Health insurance products and services
No salary listed
Phoenix, AZ, USA
Hybrid
This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona. Employees are required to be onsite at least once per week.
 Legal & Compliance (1) |
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- 6 months of experience with government or corporate compliance, privacy, or legal issues (Level 1)
- 4 years of experience with government or corporate privacy issues (Level 2)
- 5 years of experience with government or corporate privacy issues (Level 3)
- High-School Diploma or GED in general field of study (All Levels)
- Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
- Intermediate PC proficiency
- Intermediate proficiency in spreadsheet, database, presentation and word processing software
- Advanced knowledge of ethical, corporate or government compliance, or privacy issues
- Analytical skills to support independent and effective decisions
- Prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
- Perseverance in the face of resistance or setbacks
- Effective interpersonal skills and ability to maintain positive working relationship with others.
- Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Ability to create and deliver employee education of complex government or corporate privacy issues in an understandable way.
- Maintain confidentiality and privacy
- Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data
- Excellent judgment
- Take appropriate risks using available data
- Build synergy with a diverse team in an ever-changing environment.
- Researches, writes, revises, and/or delivers privacy training modules for both on-line and stand-up delivery that applies the laws, regulations and policies to targeted risk areas.
- Researches, develops and writes employee supplemental education materials such as brochures, flyers, e-mail notices, newsletter articles and website content on complex government or corporate privacy issues.
- Participates on corporate teams as necessary.
- Develops, implements and performs monitoring and auditing systems as reflected in the Federal Sentencing Guidelines and government program guidance for privacy including those required for regulatory agencies, Company management and Board of Directors.
- Monitors and responds to correspondence in department email box from internal customers and external contacts including brokers, members and members’ next of kin.
- Assist team in meeting project deadlines and schedules; assists with vendor reviews and privacy incidents as requested.
- Maintains internal business partner facing website to ensure accurate information is available.
- Reviews of Powers of Attorney, Trust documents and company created forms submitted by members to allow access to Private Health Information.
- Maintains database or similar systems to track the status of member submitted documentation.
- Prepare and maintain complex tracking system for submission and reporting of outside counsel invoicing.
- Administrative duties, as requested.
- Researches best practices and new government laws and regulations for government and corporate privacy programs and recommends modifications to programs based on BCBSAZ’s size, corporate culture and risk assessments.
- Performs privacy and security reviews in accordance with accreditation, privacy and regulatory standards.
- Provides consultation to management on privacy issues that affect their departments.
- Represents BCBSAZ at industry conferences and presents best practices.
- Manages projects with multi-disciplinary teams.
- Works collaboratively and cross trains with other Privacy Specialists and others in the Legal Department.
- Acquires and maintains an in-depth knowledge of privacy, including legal requirements, current government or corporate compliance, ethics, and industry best practices. Serves as subject matter expert.
- Assists management of Legal as required on other projects / tasks.
- Serves as back up for Corporate Ombudsman, responding to high-priority member and provider complaints.
- Through critical analysis, identifies possible violations of laws, regulations, or policies of employees, providers, subscribers, vendors and contractors by applying the appropriate standards.
- Performs in-depth investigations for possible violations by researching, data gathering, interviewing, analyzing findings, developing corrective action plans and implementing those plans.
- Mentors team members and trains new team members.
- Each progressive level includes the ability to perform the essential functions of any lower levels.
- The position has an onsite expectation of 1 day per week and requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
- Performs all other duties as assigned.
- 2 years experience with compliance, privacy, government programs or legal issues (Level 1)
- 5 years experience with compliance, privacy, government programs or legal issues in a healthcare industry (Level 2)
- 7 years experience with compliance, privacy, government programs or legal issues in a healthcare industry (Level 3)
- College Degree
- Master’s Degree in business, legal or healthcare field of study (Level 3)
- Juris Doctorate (Level 3)
- Specialized training and/or certification from the BCBS Association (Levels 1 and 2)
- Advanced privacy professional certificate or legal training (Levels 2 and 3)
- Advanced skill in use of office equipment, including copiers, fax machines, scanner and telephones
- Advanced PC proficiency
- Advanced proficiency in spreadsheet, database, presentation and word processing software
- Expert knowledge of government or corporate Privacy
- Ability to work with ambiguous and conflicting information while keeping focused on the end goal.
Blue Cross Blue Shield of Arizona provides health insurance products and services to more than 1 million Arizonans, offering plans for individuals, families, and businesses as well as Medicare supplement plans for seniors. It operates as an independent not-for-profit licensee of the Blue Cross Blue Shield Association with a network-based model: members receive care by choosing providers within a negotiated network, while the insurer handles underwriting, benefits administration, claims processing, and care services. The company differentiates itself through its local Arizona footprint, community involvement, and not-for-profit status, plus a broad local presence across Phoenix and other cities. Its goal is to improve the quality of life for Arizonans by delivering affordable health coverage and tools to help people make better health decisions, supported by community volunteering and charitable contributions.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Phoenix, Arizona
Founded
1939
Simplify's Take
What believers are saying
- $200,000 scholarships train healthcare workers at Maricopa Colleges.
- Community health fairs with CFA pilot student workforce programs.
- Primary care expansion via VitellaCare and Crossover Health partnership.
What critics are saying
- National competitors UnitedHealth and Humana displace in 18-24 months.
- $2.8B antitrust settlement imposes pricing restrictions in 6-12 months.
- Curant Health underperformance regresses Star Ratings in 12-18 months.
What makes Blue Cross Blue Shield of Arizona unique
- AZ Blue earned Arizona's only 4.5-Star non-SNP Medicare Advantage rating for 2026.
- Partnership with Curant Health achieved first 4-Star overall rating in 2024.
- Non-profit licensee serves 1 million Arizonans since 1939.
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Benefits
Health Insurance
Hybrid Work Options
Remote Work Options
Flexible Work Hours
Company News
AFHSD expands hands-on learning with health fair. * By Joshua Fenty, West Valley View Staff Writer * Apr 9, 2026 Updated Apr 9, 2026 The Agua Fria High School District is on a mission to expand work-based learning opportunities for its students, including experiences that promote various health care careers. With that goal in mind, Canyon View High School will host a community health fair, realized through the district's collaboration with the Center for the Future of Arizona (CFA) and Blue Cross Blue Shield of Arizona (AZ Blue). "Anytime a student can get any sort of hands-on work experience is so valuable in their education - both from an exploratory standpoint and from an experiential standpoint," CFA Project Manager Erin McGehean said. "Those students get to practice different employability skills, like working with the public and developing soft skills, while also learning more about the different careers available to them." The work-based learning program, she explained, will serve as a pilot program to help build and refine a framework to be replicated in other schools across the state. Blue Cross Blue Shield of Arizona has hosted similar community health fairs across the state, but this marks the first time students will participate in structured, work-based learning roles. The Community Health Fair will unfold on Canyon View High School campus on Thursday, April 23, from 4 to 7 p.m. Various health care professionals will be at the fair, working with and mentoring Canyon View High School students, to offer free medical services, resources and information. Attendees will have access to free health screenings and biometrics, dental screenings and opportunities to get connected to other services that may benefit them and special goodie bags. According to the project manager, the CFA and AZ Blue considered ways in which all Career and Technical Education students might have opportunities to contribute to the fair. One of the ideas that was discussed, she said, was the possibility of having the culinary students prepare and cater meals for their peers in medicine and the health care professionals working the event. Participation among the students will vary based on grade level, McGehean said. Freshman students in attendance will explore the fair, speaking with various professionals to learn more about career opportunities in the medical field. The upperclassmen who are engaged in CTE pathways will be the students assisting with health screenings and gaining experience. Additionally, the organization will gather student feedback to sharpen the program's framework for the future. For McGehean, schools can experience difficulty in connecting their students to internship opportunities and individual scheduling conflicts add to the challenge as well. This program helps to bridge that gap, she said. "This is a win-win for the employers, the communities, the schools and the students, to be able to work together to provide students with these experiences," the project manager said. "Especially in some of our rural communities across the state, they have trouble getting connected into industry experiences - this will provide that opportunity." The Center for the Future of Arizona's mission, as stated on its website, is to bring "Arizonans together to create a stronger and brighter future for (the) state." For McGehean, helping to develop the doctors, nurses and medical professionals of tomorrow helps to secure that brighter future. As the event date rapidly approaches, the project manager said she is thrilled to see the students step into their roles and help people - adding that their professionalism and aptitude will surprise the crowds. "I think there's a lot of misconceptions about how high school students are, and I think they're going to challenge a lot of those assumptions," McGehean said. "I think the community is going to see how engaged and willing they are to provide service and work with people - they'll bring hope to the community."
AZ Blue Invests in Scholarships to Train Arizona's Future Healthcare Workers PHOENIX, April 1, 2025 /PRNewswire/ -- Arizona needs more workers in healthcare. Across the state, there is a shortage of health providers making it hard for patients to get the care they need. To help bridge the gap, AZ Blue is giving $200,000 in aid to future health workers. The gift, from AZ Blue Health Choice and the AZ Blue Foundation, provides need-based support for hundreds of students at Maricopa Community Colleges. "Investing in students will go on to strengthen Arizona's health system," said Heather Carter, Medicaid Segment General Manager and Health Choice of Arizona CEO. "It's a chance for students to start careers that will make an impact in the lives of Arizonans."
Thousands benefit from AZ Blue Foundation's work with Undue Medical Debt. PHOENIX, Feb. 5, 2025 /PRNewswire/ -- Every month across Arizona, thousands of people face a tough choice: Pay their medical bills or use that money to buy groceries or other essentials needed to get by. Now, more than 12,000 people have less to worry about – thanks to the AZ Blue Foundation
Insurers Healthy Dakota and BCBS partnered with Crossover Health, an advanced primary care company.
The lawsuit, originally filed in 2012, accused Blue Cross and its affiliates of violating antitrust laws by dividing the U.S. into exclusive regional areas, thereby preventing competition among themselves.