Full-Time

Support Engineer

Fcube Admin

Posted on 8/19/2026

Rimini Street

Rimini Street

1,001-5,000 employees

Provides third-party enterprise software support

No salary listed

Hyderabad, Telangana, India

In Person

Category
IT & Security (1)
Required Skills
WebLogic
REST APIs
Oracle
Linux/Unix
Database Administration

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Requirements
  • Minimum 6–8 years of hands-on experience with Oracle FLEXCUBE version 12.3 or higher.
  • Proficiency in FLEXCUBE database design, maintenance, and support.
  • Working experience with Oracle Banking Payments Management 14.5 or higher.
  • Strong knowledge of FLEXCUBE End-of-Day batch operations and environment management.
  • Skill in troubleshooting and resolving FLEXCUBE performance and functional issues.
  • Familiarity with supporting complex applications and managing technical escalations.
  • Exposure to production support or live implementations in Banking, Financial Services, and Insurance environments.
  • Understanding of accounting transactional workflows in FLEXCUBE.
  • Experience with scripting or automation for monitoring and reporting.
  • Knowledge of FLEXCUBE integration with third-party applications through web services, including SOAP and REST.
  • Experience collaborating with geographically distributed teams.
  • Experience administering WebLogic, including domain setup, cluster configuration, JDBC/JMS tuning, and JVM monitoring.
  • Experience managing and troubleshooting SOA Suite composites, BPEL processes, and service integrations.
  • Experience with Fusion Middleware patch management, log monitoring, and performance tuning.
  • Experience with OBIEE repository management, BI Publisher reporting, and dashboard optimization.
  • Proficiency in Oracle Database concepts, including RAC, ASM, and Data Guard, and SQL tuning.
  • Strong Unix/Linux shell scripting skills for automation and support.
  • Ability to work in 24×7 support environments with an on-call rotation.
  • Accountability for SLA/KPI adherence.
Responsibilities
  • Manage and support FLEXCUBE non-production environments and coordinate with database administration and infrastructure teams.
  • Monitor and maintain End-of-Day batch processes to ensure business continuity.
  • Troubleshoot application and technical issues across FLEXCUBE, OBPM, and middleware layers.
  • Provide database-level support and collaborate with development teams on deployments.
  • Monitor transactional data from accounting applications for exceptions using reporting tools.
  • Lead and coordinate incident troubleshooting efforts during critical outages.
  • Ensure best practices in deployment, performance, and monitoring.
  • Promote code and functionality reuse and leverage automation where possible.
  • Collaborate with project managers, engineers, and business stakeholders to maintain stable operations.

Rimini Street provides third-party enterprise software support and services for vendors like Oracle, SAP, VMware, Microsoft, and Salesforce through subscription contracts. It focuses on maintaining and servicing existing software installations, including customizations, at about half the vendor fees, without forcing upgrades. Rimini ONE offers end-to-end outsourcing of a company’s software stack support and management, backed by an SLA that aims for rapid Priority 1 response. The company aims to help organizations reduce IT costs, extend the life of their current systems, and optimize technology investments by delivering cost-efficient, comprehensive software support across diverse environments.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Las Vegas, Nevada

Founded

2005

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 revenue reached $111.1 million, up 6.7%; adjusted revenue rose 10%.
  • Annual recurring revenue hit $412.8 million in Q2 2026, up 4.8%.
  • Gross margin held near 60.9%, while debt fell to $46.6 million.

What critics are saying

  • Oracle PeopleSoft wind-down runs through July 31, 2028, pressuring revenue.
  • Oracle injunctions still govern support boundaries, restricting future legal and product flexibility.
  • Revenue concentration in support leaves Rimini exposed if customers accelerate cloud migrations.

What makes Rimini Street unique

  • Rimini Street offers third-party Oracle, SAP, and VMware support with 10-minute critical SLA.
  • Its Agentic AI ERP strategy layers AI onto existing systems, not migrations.
  • Rimini SmartPath combines support, optimization, and innovation across 150-plus countries.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Paid Parental Leave

401(k) Retirement Plan

Unlimited Paid Time Off

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
MarketBeat
Aug 19th, 2026
Rimini Street unveils Agentic AI ERP strategy to modernize legacy systems.

Rimini Street unveils Agentic AI ERP strategy to modernize legacy systems. August 19, 2026 Key points. * Rimini Street is expanding beyond third-party support with an "Agentic AI ERP" strategy that connects AI agents and workflows to existing Oracle, SAP and other legacy ERP systems, reducing the need for costly cloud migrations. * The company's support business generates roughly 87%-88% of operations, while managed services and AI offerings are intended to drive optimization and innovation. Rimini says its addressable market has expanded from about $15 billion to $80 billion through broader software coverage and customized services. * Excluding the winding-down PeopleSoft business, second-quarter revenue rose 10% year over year, ARR increased 8%, and gross margin was nearly 61%. Rimini reaffirmed 4%-6% revenue-growth guidance and 12.5%-15.5% adjusted EBITDA margin guidance while continuing to repay debt. * Five stocks to consider instead of Rimini Street. Rimini Street NASDAQ: RMNI outlined its strategy to expand beyond third-party enterprise software support into what it calls "Agentic AI ERP," positioning the company as a provider of AI-enabled modernization for organizations that retain existing ERP systems. During a presentation at Lytham Partners' Consumer and Technology Summit, Dean Pohl, Rimini Street's vice president of treasury and investor relations, said the company's updated identity reflects a shift from its historical role as a third-party support provider into a broader technology and innovation partner. The company supports Oracle, SAP and VMware environments, among other enterprise software systems. Pohl said Rimini Street was founded in 2005 by CEO Seth Ravin and has grown organically to more than $400 million in annual recurring revenue. The company reported 1,900 employees, more than 3,100 active clients and operations spanning more than 150 countries. International operations account for more than half of revenue, with the U.S. representing 44%, APAC 29%, EMEA 19% and the rest of the Americas 8%, according to the presentation. Support, Optimize and Innovate. The company described its "Rimini SmartPath" strategy as a progression from support to optimization and innovation. Its support business, which CFO Michael Perica said represents roughly 87% to 88% of operations, is intended to reduce customers' direct software vendor costs and help them avoid upgrades that they do not consider necessary. Perica said Rimini Street's core pitch is to enable "self-funded innovation," allowing customers to redirect funds that might otherwise be spent on software upgrades or migrations. He said the company provides 50% savings from direct operating costs on day one and can reduce costs by 90% over time by helping clients avoid or defer costly moves to software-as-a-service platforms. Rimini Street's Optimize category includes managed services, while its Innovate category includes professional services and newer AI offerings. Pohl said the company has also broadened its offerings through Rimini Custom, which supports clients' additional customized software and code, and through Rimini Govern for AI, a recently announced product intended to provide enterprise-wide governance, controls, security and performance measurement for AI agent activities and workflows. The company said its historic addressable market was roughly $15 billion for Oracle and SAP support. That opportunity has expanded by an additional $65 billion through broader software coverage, including VMware and Rimini Custom, according to Pohl. Agentic AI strategy targets existing ERP systems. Perica said Rimini Street aims to help organizations add AI capabilities to stable on-premises ERP systems rather than requiring a complete migration to newer cloud platforms. The company has developed more than 20 Agentic AI user-experience solutions and expects that number to grow by year-end, Pohl said. Rimini Street's approach combines its ERP support expertise with AI technologies, including work with ServiceNow. Perica said the company's Rimini Agentic UX layer can connect AI agents and workflows with existing ERP systems, including older generations of SAP and Oracle software. "We can extract the performance, we can extract the capabilities, and have tomorrow's technology work with yesterday's platform," Perica said. He added that Rimini Street is targeting enterprises with on-premises ERP systems that are already fully depreciated and functioning as scalable systems of record. The company also said it can support AI initiatives involving multiple software platforms, including customized or end-of-life systems, potentially reducing the need for customers to re-platform. Perica said Rimini Street has released dozens of AI "Explorer Packs" and is converting them into use cases and expansion offerings. He cited examples in which the company addressed client business problems with AI after customers had spent years seeking software or platform customizations. Financial metrics and outlook. On financial performance, Perica said second-quarter revenue, excluding the PeopleSoft business that Rimini Street is winding down as part of its Oracle litigation settlement, increased 10% year over year. Annual recurring revenue increased 8% year over year, while remaining performance obligations grew 8.8%, excluding the PeopleSoft backlog, he said. The company reported a second-quarter gross margin of nearly 61% and said maintaining a gross margin above 60% remains a management priority. Revenue retention returned above 90% in the second quarter after six of the prior seven quarters fell below that level, according to Perica. * Rimini Street reiterated guidance for 4% to 6% revenue growth. * The company reaffirmed adjusted EBITDA margin guidance of 12.5% to 15.5%. * Management is targeting operating cash flow conversion equal to 90% of adjusted EBITDA. As of the recently reported second quarter, Rimini Street had $123 million in cash and $48 million in bank debt, Perica said. The company repaid $10 million of debt in each of the first and second quarters and said it would continue to assess share repurchases and other uses of surplus capital. Perica also noted that the company has nearly $150 million of domestic net operating loss carryforwards associated with prior litigation costs. About Rimini Street (NASDAQ:RMNI). Rimini Street, Inc NASDAQ: RMNI is a provider of enterprise software support services, specializing in third-party maintenance for mission-critical applications from leading technology vendors. The company offers comprehensive support for ERP, CRM and database environments, with coverage for systems from providers such as Oracle and SAP. Through its proactive system monitoring, performance tuning, regulatory and tax update services, Rimini Street aims to extend the lifecycle of enterprise applications while delivering service levels comparable to or exceeding those of original software vendors. Founded in 2005 by technology entrepreneur Seth Ravin, Rimini Street has grown from a startup into a publicly traded company following its initial public offering in March 2018. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. Continue following MarketBeat Before you consider Rimini Street, you'll want to hear this. MarketBeat keeps track of Wall Street's top-rated and best performing research analysts and the stocks they recommend to their clients on a daily basis. MarketBeat has identified the five stocks that top analysts are quietly whispering to their clients to buy now before the broader market catches on... and Rimini Street wasn't on the list. While Rimini Street currently has a Hold rating among analysts, top-rated analysts believe these five stocks are better buys.

The Montreal Gazette
Aug 6th, 2026
Khimji Ramdas Group chooses Rimini Street to reduce SAP support costs, protect 700+ customizations and reinvest savings in innovation.

Khimji Ramdas Group chooses Rimini Street to reduce SAP support costs, protect 700+ customizations and reinvest savings in innovation. Omani conglomerate gains greater control over its IT roadmap, avoids migration pressure and funds AI and growth initiatives LAS VEGAS - Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company(TM) and the leading third-party support provider for Oracle, SAP and VMware software, today announced that Khimji Ramdas Group, one of Oman's...

The Montreal Gazette
Jul 30th, 2026
Rimini Street launches Rimini govern(tm) for AI to deliver comprehensive AI agent governance, security & interoperability as a service.

Rimini Street launches Rimini govern(tm) for AI to deliver comprehensive AI agent governance, security & interoperability as a service. The new service enables organizations to quickly and easily implement and operationalize a global, enterprise-wide governance, control, security and performance measurement solution for AI agent activity and workflows LAS VEGAS - Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company(TM) and the leading third-party support provider for Oracle, SAP and VMware...

The Montreal Gazette
Jul 14th, 2026
VIVERE Group selects Rimini Street to strengthen SAP Support and accelerate business transformation.

VIVERE Group selects Rimini Street to strengthen SAP Support and accelerate business transformation. Indonesia-based integrated interior and furnishing solutions provider gains expert SAP support, freedom and capacity to advance transformation on its own terms LAS VEGAS - Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company(TM) and the leading third-party support provider for Oracle, SAP and VMware software, today announced VIVERE Group, a leading...

Reseller News
Jun 19th, 2026
Rimini Street helps One NZ secure Oracle apps to support AI transformation.

Rimini Street helps One NZ secure Oracle apps to support AI transformation. 19 Jun 2026 3 mins Global enterprise software support provider helped telco support and stabilise complex Oracle portfolio. One New Zealand has worked with global enterprise software support provider Rimini Street to help keep its Oracle systems secure, stable, and reliable, and to enable its modernisation and AI initiatives. As part of its transformation efforts, the telco was looking for a partner to support and stabilise its complex Oracle portfolio, including Siebel CRM, Oracle Database, and other Oracle applications. One NZ CIO Adrian Albuquerque opted to partner with Rimini Street having previously worked with the company. "I've had great success with Rimini Street from my previous organisation, and so when I sought out a partner to support our Oracle systems, they were the first call I made," he said. Working with Rimini Street has enabled One NZ to redirect investment and talent toward modernisation initiatives, supporting its goal to become a leading AI-enabled telco, Albuquerque added. "As we plan and execute our AI-driven transformation, keeping our systems secure, stable and operational is essential," he explained. "Rimini Street makes that possible and gives us confidence and bandwidth to focus on what's next." According to One NZ, it is relying on Rimini Support for Oracle to maintain and optimise its core back-end platforms across the application, database and infrastructure layers, ensuring performance and reliability without the need for upgrades, migrations or replatforming. "We are passionate about reimagining what's possible, for our teams and for the business," Albuquerque added. "With Rimini Street providing expert support for our Oracle systems, they've freed up my team to focus on new skills, new technologies and new opportunities, like opening a satellite service with SpaceX, for example. This would not have been possible if my team were stuck resolving issues." For Albuquerque, a defining moment in the partnership came when Microsoft announced the end of support for Internet Explorer 11, a browser required for One NZ's Siebel CRM environment. Rimini Street resolved the issue quickly and effectively with Rimini Connect for Browsers, a patented interoperability solution that ensures browser compatibility without upgrades, code changes, or downtime, Albuquerque said. "Instead of taking on a costly, disruptive upgrade just to address a time-sensitive interoperability issue, Rimini Connect for Browsers made it possible for our CRM to run on any alternative browser," he said. One NZ also completed a seamless transition of its mission-critical core billing engine to a new hardware platform with the help of Rimini Street. By digging deep into complex issues across the application, database and technology layers, Rimini Street helped stabilise the telco's billing environment in production and pave the way for a smooth, disruption-free rollout. "Rimini Street is our go-to CRM and billing expert," said Albuquerque. "As a CIO, I have to think years ahead, and that includes whom we select to guide our vision. Rimini Street isn't just an expert support provider; they're our co-innovation partner." Don't miss a thing Join the Reseller News mailing list for daily news on the IT channel, covering business, technology, products, and services. by Louis van Wyk