Design Program Managers own and execute design programs that drive team impact and product initiatives forward at Pinterest. They develop programming focused on holistic product vision for the design team experience. They partner with design leadership to focus on delivery operations. They are experts at balancing strategic planning alongside execution, and know how to leverage stakeholders and partners to move programs forward. They are strong creative thinkers, who can break down complex problems and provide solutions to support their programs and the teams.

At Pinterest, the DPM will be responsible for managing operations, processes, and projects for a multidisciplinary team of designers. DPMs are assigned across various areas of the Design team, with this position focusing on the Design Foundations (internal design system) organization

The goal of the DPM is to elevate the quality of work and the agility of team members by building and facilitating processes that increase Design Team efficiency, consistency, and visibility through:

• Design Operations: drive operational efficiencies at the Design Org level to create process predictability and repeatability.
• Communication Excellence: steward the project goals by creating cross-functional clarity and organizational visibility through regularly communicating in-project updates and overall design program bandwidth and prioritization.
• Project Management: proactively plan and manage the day to day design program operations.

What you’ll do:

• Partner with Design leadership and primary stakeholder to create a strategic project plan for the assigned design team based on a business need
• Partner with Design leads to define primary stakeholders, determine scope, and gain leadership and XFN support for design programs based on the predefined project goals
• Execute design programs ensuring the program team meets deadlines, tracking against design milestones and following up on action items through owning all program documentation and operations including communication plans, forums, and meeting cadences as required
• Work cross functionally with teams internal and external to Design to turn ambiguous opportunities into actionable outcomes
• Define and standardize new processes from the ground up to streamline collaboration between stakeholders and manage design partnerships across multiple teams
• Advocate for the customer, ensure design, content & research is part of the product development process
• Manage risk by proactively raising issues around programs before they become a roadblock, and work quickly to resolve any issues that may arise
• Create transparency by acting as the point of contact for programs, providing regular updates and decisions to stakeholders and ensuring updates are visible within the company
• Report on the success of programs and completing project closeout steps, post-mortems, and/or leading any followup iterative work

What we’re looking for:

• 5+ years product design program management experience or equivalent
• Proficient in JIRA, other project management software a plus
• SCRUM, Agile, or PMP certifications 
• Demonstrated proficiency in design program management across multiple product surfaces 
• Strong verbal and written communication skills, as well as exceptional organizational and time management skills

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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