Full-Time

Education Services Operations Specialist

Confirmed live in the last 24 hours

Appian

Appian

1,001-5,000 employees

Low-code AI-powered process automation platform

AI & Machine Learning
Data & Analytics
Fintech
Government & Public Sector

Junior

McLean, VA, USA

Required Skills
Communications
Marketing
PowerPoint/Keynote/Slides
Requirements
  • 1-2 years of experience in training operations, preferably within the IT industry.
  • Proven ability to interact directly with customers, with clear and professional communications both verbal and written.
  • Strong problem-solving skills, logical approach to planning and implementing projects and addressing roadblocks.
  • Demonstrated ability to learn quickly, be a team player, and manage change effectively.
  • Must be comfortable coordinating and working in global virtual teams.
  • Experience with Google/MS suite of Sheets/Excel; Docs/Word and Slides/PowerPoint.
  • Bachelor degree in Business Administration, industrial and Organizational Psychology, Educational Assessment, Instructional Design, or equivalent work experience.
Responsibilities
  • Support our learners by responding to inquiries about Appian training.
  • Ensure a good learner experience through our presence on Appian Community and thru marketing collateral.
  • Manage all aspects of public and private courses.
  • Manage the instructor staffing grid to ensure visibility into instructor commitments, availability, upcoming training, etc.
  • Support learner purchases and registrations.
  • Work with Finance to process monthly reconciliations and requirements for reporting revenue.
  • Prepare the weekly revenue forecast for senior leadership.
  • Gather data around all workflows and implement improvements to streamline through new process changes and recommended automation.

Appian Corporation provides a robust low-code platform, leveraging advanced technologies such as AI, RPA, and API integrations to simplify the automation of complex processes and data unification across various sectors, including government acquisitions. The company fosters a culture that values continuous risk management and innovation, making it a top choice for professionals seeking to work at the forefront of process automation and modern software solutions. By specializing in process mining and unified workflows, Appian uniquely positions itself as a leader in streamlining operations and enhancing organizational efficiency.

Company Stage

Series A

Total Funding

$47.5M

Headquarters

Tysons, Virginia

Founded

1999

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

18%

Benefits

Private Health Insurance

Comprehensive Global Wellness Program

Fully-covered Global Milk Stork Benefit

Global Wellness Reimbursement

Quarterly Awards and Recognition

Employee Stock Purchase Plan

401(k) or Pension Plans with Employer Matching

Company Paid Life Insurance and Disability

Employee Assistance Program

Global Parental Leave

Charitable Giving Program

Paid Time-Off and Paid Holidays

Tuition reimbursement for job-related continuing education

Professional Development Courses