Full-Time

Partner Support Engineer

Posted on 4/8/2024

Spire

Spire

201-500 employees


Junior

Cambridge, ON, Canada

Required Skills
Communications
Requirements
  • Proven experience in providing remote technical support for complex electronic systems or similar devices
  • Excellent verbal and written communication skills
  • Ability to analyze complex technical problems remotely
  • Aptitude for quickly learning and adapting to new technologies
  • Experience working directly with external customers
Responsibilities
  • Provide remote technical support to partners for setup, configuration, and troubleshooting
  • Diagnose and resolve technical issues during deployment phase
  • Maintain detailed documentation of support interactions
  • Develop and deliver remote training sessions for partner technicians
  • Collaborate with cross-functional teams
  • Provide occasional on-site support for partners

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2012

INACTIVE