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People Operations Specialist
Posted on 8/15/2022
INACTIVE
Locations
United Kingdom
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Data Analysis
JIRA
Management
Requirements
  • 2-4 years of experience in an associate, specialist, or generalist HR role ideally within a growth-stage tech company with exposure to either an all-remote environment strongly preferred
  • Ability to follow complex protocols and instructions for workflows to include various types of contracts by country, differences in benefits and compensation across different countries and employment status, etc
  • Prior experience with applicant tracking systems, HRIS, JIRA Service Desk, or other systems in the HR technology stack highly preferred
  • Ability, and desire, to work within a distributed team and as a successful and effective individual contributor in a fast-paced, changing environment
  • Strong verbal and written communications with the ability to effectively communicate at multiple levels within the company
  • Strong problem solving and organizational skills - able to manage multiple priorities in a dynamic and occasionally ambiguous environment
  • Able to use discretion and handle highly sensitive information
  • Excellent interpersonal skills and ability to establish strong relationships at all levels and across functions
  • Proficient in Google workspace with Sheets, Docs, etc or equivalent Microsoft experience, specifically Excel and Word
  • Highly detail and process oriented
  • Strong desire to provide excellent customer service and support
  • Ability to deliver against protocols in a highly regulated and complex compliance environment
Responsibilities
  • Support the HR Business Partners with core people functions requiring individual or bulk uploads of documents, data or information changes, team member role or compensation impacts, and contractor/employment agreement impacts (including offboarding, performance management, compensation and promotion cycles, etc)
  • Program specific instances and workflows into HRIS system so we can enhance our team member experiences (e.g. offboarding email voluntary / involuntary) and partner with HRBP to provide self-serve information and changes
  • Help HRBP in creating reports with required fields from our HRIS and other systems to allow us to run HR Analytics
  • Help us ensure best in class team member support when responding to questions and resolving issues including team member employment or service verifications, access requests and claims
Compliance & payroll platform