Full-Time
Service Technician
ADT
10,001+ employees
Monitored security alarms and smart homes
No salary listed
Madison Heights, MI, USA
In Person
 Security & Protective Services |
|---|
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- The candidate must have service experience.
- The candidate must have technical aptitude.
- The candidate must have strong verbal communication.
- The candidate must have a customer-focused and customer-driven mindset.
- The candidate must be able to thrive in the face of uncertainty.
- The candidate must have a valid driver's license.
- The candidate must have a high school diploma or the equivalent.
- The Residential Service Technician will troubleshoot, configure, reconstruct, and program existing security and site automation solutions.
- They service fire and carbon monoxide detection, networking, hosted video solutions, and access control.
- They must follow and complete required processes of wired/wireless technology and connection procedures.
- They test and validate system signals/communication with central monitoring to properly establish service.
- They are a customer service champion, demonstrating the willingness to help customers fix as well as understand the protection in their home.
- They work in a dynamic, collaborative environment, closely with customers and coworkers.
- The role involves providing solutions by visiting customers at their homes or businesses.
- None
ADT provides monitored security and smart home solutions for homes and businesses. It sells security equipment (doors/windows/motion sensors, cameras, smart home devices) and offers 24/7 monitoring services, with remote control via a mobile app to manage locks, lights, garage doors, and thermostats. The system works by installing sensors and cameras that detect events and send alerts to ADT’s monitoring center, which can contact authorities if needed; customers pay upfront for equipment and ongoing subscription fees for monitoring. ADT differentiates itself as America’s leading home alarm provider, with tailored security packages, strong customer service, and award-winning systems. Its goal is to protect customers with reliable security and automation solutions while maintaining steady revenue from equipment sales and monitoring subscriptions.
Company Size
10,001+
Company Stage
IPO
Headquarters
Boca Raton, Florida
Founded
1874
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See people who can refer or advise you
Simplify's Take
What believers are saying
- Recurring monitoring fees support durable revenue and cash flow.
- ADT Blu expands reach with DIY buyers and online distribution.
- Small-business automation can raise revenue per customer through attached services.
What critics are saying
- Price competition from DIY rivals compresses ADT’s residential subscription growth.
- Long-term contracts and fees push customers toward lower-friction alternatives.
- Monitoring outages or credential breaches would damage trust and increase churn.
What makes ADT unique
- ADT+ unifies monitoring, automation, and video in one app.
- Trusted Neighbor enables homeowner-authorized entry without sharing permanent credentials.
- ADT offers both professional installation and self-setup channels.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Vacation
Flexible Work Hours
Tuition Reimbursement
Company News
ADT Live Light and MySafety features bolster protection at home and on the go. Home security's top name keeps discovering new ways to shield your family and home. ADT is now offering two exciting new features: Live Light(TM) and the MySafety tool that integrates into the ADT+ app. Explore these innovations and how they work with your ADT home security system in Miami. What is ADT MySafety? ADT MySafety is a personal safety enhancement designed to safeguard you and your loved ones away from home. It's found on the ADT+ app and is available free when you have a monitoring subscription. Essentially, it gives you access to ADT's award-winning monitoring service when you're on the go. How does ADT MySafety work in the ADT+ app? Envision yourself taking a walk in the evening. You generally feel safe in your Miami community, but appreciate the idea of having skilled monitoring professionals available if you feel unsafe or if something seems off. Here's how you can use MySafety: * Set a safety timer. You know your walk takes close to 20 minutes. You can start a timer in the ADT+ app, and if you don't stop it before it ends, ADT will try to contact you. If you fail to reply, emergency services will be notified and given your GPS location. * Request a text or call. With a tap of your finger, you can subtly request a call or start a text conversation. A monitoring professional will contact you immediately. If you don't reply, ADT will request help. * Create an emergency phrase. There might be situations where you can't access your cell phone, but have it with you. In this case, you can speak a custom, preset phrase that will trigger an SOS to ADT, giving monitoring specialists your precise location. Live Light beckons emergency professionals to your Miami residence. ADT's iconic yard sign just received a major upgrade. The sign is now an active, more integrated feature as it illuminates when the alarm trips. Known as ADT Live Light, this innovative feature helps signal emergency services at moments when each second makes a difference. Your Miami home will be easier to identify day or night, specifically in low visibility or bad weather conditions. Here's a bit more about the new and improved ADT sign: * Automatically lights up whenever the alarm triggers * You can activate it any time you want through the ADT+ app * Increases deterrence and visibility, signaling your home is protected * Designed to perform dependably in cold, hot, and wet conditions Requirements for using ADT Live Light: * Bluetooth and Wi-Fi * ADT monitoring * ADT+ app * AA L91 lithium batteries (3), included Get more reliable protection in Miami from ADT. Safeguarding families for greater than 150 years, ADT is the gold standard in home security and the wise choice for your Miami home and loved ones. You'll get access to modern equipment and the nation's biggest monitoring network. Reach out to Secure24 Alarm Systems, your local authorized ADT dealer, to explore the new features and discover the ideal package for your household. Try the security system quote quiz to see instant ADT equipment recommendations.
ADT MySafety and Live Light features enhance protection at home and when you're out. Home security's most trusted name keeps coming up with new ways to safeguard your home and family. ADT recently introduced two new features: Live Light(TM) and the MySafety service built into the ADT+ app. Learn more about these innovations and how they connect to your ADT home security system in Cincinnati. What is ADT MySafety? ADT MySafety is a personal safety feature intended to shield you and your loved ones when you're out. It's found on the ADT+ app and is included free when you have professional monitoring. Essentially, it links you to ADT's award-winning monitoring service when you're on the go. How does ADT MySafety work in the ADT+ app? Imagine going on a stroll by yourself in the evening. You for the most part feel safe in your Cincinnati neighborhood, but like the possibility of having skilled monitoring agents available if something seems wrong or you feel threatened. Here's how you can use MySafety: * Program a safety timer. You know your walk takes around 20 minutes. You can start a timer in the app, and if you don't stop it before it expires, ADT will attempt to contact you. If you don't reply, law enforcement will be notified and supplied your GPS location. * Request a call or text. With a tap of your finger, you can subtly request a call or initiate a text conversation. You will be contacted right away. If you don't reply, ADT will request help. * Create an emergency phrase. There could be scenarios where you're unable to use your cell phone, but have it nearby. If this occurs, you can speak a custom, predetermined phrase that will trigger an SOS to ADT, giving monitoring specialists your location. Live Light signals first responders to your Cincinnati home. ADT's well-known blue yard sign just got a serious upgrade. The sign is now an active, more integrated feature as it lights up any time the alarm triggers. Introduced as ADT Live Light, this exciting feature helps beckon emergency services at moments when each second makes a difference. Your Cincinnati home will be easier to identify night or day, especially in dark or bad weather conditions. Here's a little more about the new and improved ADT sign: * Shines automatically any time the alarm trips * You can turn it on whenever you like through the ADT+ app * Improves visibility and deterrence, signaling your home is secured * Made to work dependably in wet, cold, and hot conditions * Wi-Fi and Bluetooth * ADT 24-7 monitoring * ADT+ app * AA L91 lithium batteries (3), included Get stronger protection in Cincinnati from ADT. Trusted by families for over 150 years, ADT is the leading name in home security and the right choice for your Cincinnati home and family members. You'll benefit from modern tools and the nation's most extensive monitoring network. Reach out to Secure24 Alarm Systems, an authorized ADT dealer, to learn more about the new features and discover the right package for your family. Try the home security quote quiz to get instant ADT package options.
ADT MySafety and Live Light features boost protection at home and on the go. The most trusted name in home security keeps discovering new ways to protect your loved ones and home. ADT is now offering two new features: Live Light and the MySafety tool built into the ADT+ app. Find out more about these innovations and how they work in conjunction with your ADT home security system in Fort Wayne. What is ADT MySafety? ADT MySafety is a mobile safety feature built to protect you and your loved ones when you're out. It works through the ADT+ app and comes free when you have professional monitoring. Essentially, it connects you to ADT's award-winning monitoring service when you're out. How does ADT MySafety work? Imagine taking a stroll by yourself in the evening. You for the most part feel safe in your Fort Wayne neighborhood, but appreciate the possibility of having trained monitoring agents ready if something seems off or you feel at risk. Here are ways to use MySafety: * Set a safety timer. You know your walk takes close to 20 minutes. You can initiate a timer in the app, and if you don't turn it off before it ends, ADT will make an attempt to contact you. If you don't respond, law enforcement will be alerted and provided your GPS location. * Request a call or text. You can subtly ask for a call or begin a text conversation with a touch of your finger. A monitoring agent will contact you right away. If you don't answer, ADT will request help. * Implement an emergency phrase. There might be situations where you're unable to access your cell phone, but have it on you. If this occurs, you can verbalize a custom, predetermined phrase that will trigger an SOS to ADT, providing monitoring specialists with your precise location. Live Light beckons first responders to your Fort Wayne home. ADT's well-known yard sign just received a serious update. The sign is now a more integrated, active feature as it lights up when the alarm goes off. Unveiled as ADT Live Light, this innovative feature helps guide emergency personnel during times when every second makes a difference. Your Fort Wayne home will be easier to find night or day, particularly in dark or inclement weather conditions. Here's a bit more about the enhanced ADT sign: * Illuminates automatically any time the alarm trips * You can switch it on any time you want in the ADT+ app * Improves visibility and deterrence, indicating your home is secured * Designed to perform dependably in cold, wet, and hot conditions * Bluetooth and Wi-Fi * ADT monitoring * ADT+ app * AA L91 lithium batteries (3), included Get more reliable protection in Fort Wayne from ADT. Trusted by families for greater than 150 years, ADT is the top name in home security and the right option for your Fort Wayne home and family members. You'll get access to modern tools and the most extensive monitoring network in the U.S... Contact Secure24 Alarm Systems, your authorized ADT dealer, to explore the new features and find the ideal package for your family. Try the home security quote quiz to get personalized ADT equipment recommendations.
Top rated home alarm systems for Maximum Protection. 02 Apr 2026 In today's world, protecting your home and family is more important than ever. Even with residential burglaries declining by 19% in the first half of 2025 compared to the previous year, thousands of incidents still occur daily across the United States. The average loss per burglary hovers around $2,600, and most happen when homes are unoccupied. A reliable home alarm system delivers immediate alerts, professional monitoring, and smart deterrence that can prevent threats before they escalate. For homeowners seeking maximum protection, the top-rated home alarm systems combine 24/7 professional monitoring, advanced sensors, high-definition cameras, life-safety features, and seamless smart home integration. Among industry leaders, ADT, Alder, and Vivint consistently stand out as the best home security systems. These brands deliver proven reliability, cutting-edge technology, and personalized service tailored to American families. This guide explores why these systems excel, their standout features, and how to choose the right one for your home. Whether you prioritize legacy trust, lightning-fast response, or proactive smart deterrence, these options provide the peace of mind you deserve. Why invest in a professional home alarm system? A basic doorbell camera or DIY kit offers limited coverage. Top-rated home alarm systems go further by delivering layered protection: * Instant detection and response: Door/window sensors, motion detectors, and glass-break sensors trigger alarms within seconds. * 24/7 professional monitoring: Trained specialists verify threats and dispatch emergency services - often faster than you can react. * Life safety integration: Smoke, carbon monoxide, and flood detectors protect against fire, gas leaks, and water damage. * Smart deterrence and video verification: Cameras with AI and two-way talk confirm real threats and scare off intruders. * Remote control via app: Arm/disarm your system, view live feeds, and automate lights or locks from anywhere. These systems reduce false alarms, integrate with voice assistants, and often qualify for homeowners' insurance discounts of 5-20%. For maximum protection, professional installation and monitoring ensure everything works flawlessly from day one. Key features to look for in top-rated home alarm systems. When evaluating the best home security systems, focus on these essentials: * Cellular backup: Keeps your system online during power or internet outages. * AI-powered cameras: Distinguish people from pets and send smart alerts. * Medical and environmental alerts: Critical for families with seniors or young children. * User-friendly app and control panel: Intuitive interfaces for quick access. * Scalability: Easy to expand for larger homes or rentals. * Transparent pricing and flexible plans: No hidden fees, with options for equipment ownership. ADT, Alder, and Vivint excel in these areas, each with unique strengths that make them leaders in maximum home protection. 1. ADT: trusted legacy with advanced smart integration. With over 150 years of experience, ADT is America's most trusted name in home security. Its systems blend reliability with modern Google Nest technology for comprehensive coverage. Standout Features: * 24/7 professional monitoring through six company-owned centers for rapid response. * Full integration with Google Nest cameras, doorbells, and thermostats - all controlled via the intuitive ADT+ app. * Burglary, fire, carbon monoxide, and flood detection. * Personal safety features like ADT My Safety for location sharing and emergency assistance. * Battery backup and cellular connectivity for uninterrupted protection. * Professional or DIY installation options. Why ADT Delivers Maximum Protection: ADT's combination of proven monitoring infrastructure and AI-enhanced Nest cameras provides video verification, reducing false alarms and speeding police response. Current promotions often include free Google Nest Doorbell and Cam with qualifying systems, making premium protection more accessible. Monitoring starts around $24.99/month, with flexible plans and no long-term contracts on many DIY options. Homeowners love ADT for its dependability - whether you're protecting a suburban family home in Texas or an urban apartment in New York, ADT scales effortlessly. 2. Alder: Fastest response and Total life safety. Alder stands out for its emphasis on speed and all-in-one life safety. Designed and manufactured in-house, Alder systems focus on simplicity and rapid emergency response. Standout Features: * Ultra-fast response times - seconds for fire alerts and minutes for medical emergencies. * 7-inch touchscreen control panel with one-touch access. * Total life safety package: security sensors, HD indoor/outdoor cameras, smoke/CO detectors, and medical alert pendants. * Plug-and-play DIY installation in under 30 minutes - no wires or tools required. * Alder app for remote arming, live video, and custom notifications. * Free equipment packages (up to $850 value) with a monitoring agreement, including a doorbell camera. Why Alder Delivers Maximum Protection: Alder's proprietary monitoring team doesn't just sound an alarm - they dial 911 directly for verified emergencies. The built-in medical button gives peace of mind to families caring for elderly parents or children with medical needs. With monitoring typically $40-$55/month and a focus on cellular LTE backup, Alder ensures protection even during outages. It's ideal for busy households that want powerful protection without complexity. 3. Vivint: Smart Home leadership with proactive deterrence. Vivint redefines home protection as a fully integrated smart ecosystem. Its systems combine security with automation for a truly proactive defense. Standout Features: * Exclusive Smart Deter technology: Cameras use lights and sounds to actively scare off intruders before they break in. * Professional installation by certified technicians for optimal performance. * Advanced Doorbell Camera Pro with package detection and two-way talk. * Full smart home integration: locks, lights, thermostats, garage doors, and more - all via the elegant Vivint app. * 24/7 monitoring with two-way communication through the panel. * ENERGY STAR(R) certified devices and customizable packages like HomeProtect. Why Vivint Delivers Maximum Protection: Vivint doesn't wait for trouble - it prevents it. The Smart Deter feature, combined with AI cameras and seamless automation, creates a layered defense that feels like having a personal security team. Monitoring starts around $29.99/month (with flexible month-to-month options when you purchase equipment). Current offers include free professional installation and up to 60-month 0% financing, making premium smart protection surprisingly affordable. Vivint earns top marks for smart home automation and customer satisfaction, making it the choice for tech-savvy families who want their home to work smarter - not harder. ADT vs. Alder vs. Vivint: quick comparison. | Feature | ADT | Alder | Vivint | | Best For | Reliable monitoring & Nest integration | Fastest life-safety response | Smart deterrence & automation | | Installation | Pro or DIY | Easy DIY (30 min) | Professional | | Monitoring Starting Price | ~$24.99/mo | ~$40-$55/mo | ~$29.99/mo | | Key Technology | Google Nest cameras | Touchscreen + medical alerts | Smart Deter cameras | | Contract Flexibility | Flexible options | 3-year typical | Month-to-month available | | Smart Home Focus | Strong | Basic | Best-in-class | All three offer cellular backup, app control, and 24/7 monitoring - ensuring maximum protection no matter which you choose. How to choose the best home alarm system for your needs. Consider these factors: * Home size and layout: Larger properties benefit from Vivint's expandable cameras; apartments may prefer Alder's simple DIY setup. * Budget: ADT and Vivint often have strong promotions; Alder includes free equipment. * Lifestyle: Families with medical needs love Alder; smart-home enthusiasts choose Vivint; traditional reliability seekers pick ADT. * Installation preference: Want hands-off? Go Vivint or ADT pro install. Prefer control? Alder's plug-and-play wins. * Future-proofing: All three scale easily, but Vivint leads in automation. Request free, no-obligation quotes from each. Most offer 30-day money-back guarantees, so you can test with confidence. Installation, setup, and ongoing support. Professional installation (standard with Vivint and optional with ADT) ensures optimal sensor placement and minimizes false alarms. Alder's DIY approach is beginner-friendly and preserves your security deposit. All brands provide excellent ongoing support, including app tutorials, firmware updates, and 24/7 customer service. Final thoughts: secure your home with confidence. When it comes to top-rated home alarm systems for maximum protection, ADT, Alder, and Vivint set the standard. Each delivers industry-leading features, responsive monitoring, and innovative technology that goes beyond basic alarms to deliver true peace of mind. Don't leave your family's safety to chance. Whether you choose ADT's trusted infrastructure, Alder's rapid life-safety response, or Vivint's intelligent deterrence, you're investing in proven protection that works 24/7. Ready to upgrade your home security? Call on (888) 805-5456 today for a free customized quote. Protect what matters most - your home, your family, and your peace of mind - with America's top-rated home alarm systems.
Premier League commercial deals: Arsenal, Fulham, Everton. Current table-toppers leaders Arsenal have brought in online trading site HFM as a new global partner. As the 2025-26 Premier League English soccer season moves into its final stretch, multiple teams are now engaged in the business of boosting their commercial portfolios for 2026-27. Premier League leaders Arsenal have brought in online trading site HFM as a new global partner for the London club. That firm has secured a global rights package, including matchday branding rights at the club's home Emirates Stadium, as well as visibility on the various Arsenal digital and social media platforms. In addition, Arsenal will also make marketing assets and players available to HFM, "to create engaging new content and experiences for supporters." Juliet Slot, Arsenal's chief commercial officer, commented: "They [HFM] are a market leader in their field with a strong focus on innovation and long-term success, and support our ambition to win major trophies. Partnerships built on shared values help us deliver the best experiences for our supporters around the world, [and] we look forward to working together." Earlier this month, Arsenal unveiled a commercial deal with home security provider ADT. The multi-year agreement marks ADT's first sports partnership and covers both the men's and women's first teams. Elsewhere in the Premier League, fellow London side Fulham have struck a multi-year deal with Harvey, an AI service provider that works across the legal and professional services sectors. Harvey will, through this tie-up, be highly visible at Fulham's Craven Cottage ground, for the club's men's and women's team's home games there. Winston Weinberg, Harvey's chief executive and co-founder, added: "We're honored to be partnering with Fulham and look forward to deepening our relationships in London and across the UK." Harvey only signed its first-ever sports sponsorship agreement, covering tennis' iconic US Open hard-court grand slam tournament, earlier this month. The firm becomes the official legal assistant partner of the US Open, with that designation starting at this year's edition of the event. Everton, meanwhile, have also been commercially active in the last few days, sealing a tie-up with worldwide food and sauces brand Heinz. That iconic brand (part of the Kraft Heinz group) becomes the Liverpool club's first official sauce supplier, and has secured rights to provide sauces "across a wide range of concourses, kiosks, premium bars, and restaurants" within the new Everton home stadium (which the club's men's team began playing in at the start of 2025-26). In addition, Heinz' branding will be present on the stadium's big screen and LED advertising hoardings during Everton home fixtures and other major events. The new Everton stadium at Bramley-Moore Dock is called Hill Dickinson Stadium through a naming rights agreement unveiled last May. Brands such as Pepsi, Budweiser, Castore, and Christopher Ward, are founding partners of the venue, which has a seated capacity of just under 53,000. Finally, title contenders Manchester City have launched a youth soccer operation in the US. Manchester City North Texas will incorporate male and female teams for players between the ages of eight and 19. It will operate out of the Dallas-Forth Worth metropolitan area in northern Texas, with full-time coaches from Manchester set to relocate there. This initiative will add to the existing Manchester City Football Programs scheme, which operates in 14 countries and 38 cities. Jorgina Busquets, City Football Group's managing director for football education, recreation, and partner clubs, commented: "This marks another important step in our ambition to deliver world-class coaching and development programs to young players across the United States." Earlier this month, City announced a partnership with N-able, an international cybersecurity firm.