Manager – Risk Intelligence

Job Description:

Job Title: Manager, Risk Intelligence

The Role

Are you an inquisitive, hard-working team member focused on driving operational improvements through innovation, new skills/capabilities, and critical initiatives? The Risk Intelligence Manager is a meaningful role that will partner to improve and establish controls and participate in daily operational activities focused on fraud and other significant events impacting our clients. The Manager will demonstrate analytical and problem-solving abilities to identify servicing issues requiring research, correction, and strategic recommendations to help prevent recurrence in the future. This will include daily monitoring of transactions, account activities, and customer behaviors.

 The Expertise and Skills You Bring

•  Bachelor’s degree required

• 5+ years proven experience in banking or financial investments

• Preferred; experience processing or analyzing data in Fidelity Workplace Investing systems and tools or fraud prevention, audit, risk or quality management experience

• Well versed in data analytics and tools (e.g., Excel, PowerPoint, Tableau)

• Ability to recommend process improvements based on operational reviews and data-driven insights

• Uses analytical skills to identify trends and operational patterns or issues

• Strategic in analysis and presentation of results

• Ability to facilitate meetings with various audiences to influence decisions and document outcomes

• Highly motivated, self-starter, with the ability to work on multiple tasks and handle shifting priorities

• Ability to understand sophisticated operations and processes

The Team

The Anomaly Prevention & Detection team was recently formed to safeguard the integrity and trust of our organization by proactively identifying, mitigating, and preventing fraud and other impactful risks through innovation, data-driven insights, and ethical practices. Our primary work products include process evaluation, data analysis, daily monitoring, and solution implementation with the intent of uncovering and addressing potential, and existing, fraudulent activity. Our goals include flexible and quick response to operational concerns and insertion of controls and capabilities to prevent them from reoccurring. We strive to build a secure environment where customers, employees, and partners can thrive, ensuring compliance and preserving our reputation.

Certifications:

Category:

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.