Commercial Account Manager
Posted on 5/8/2023
Experience Level
Desired Skills
  • 3+ years of sales experience in a quota carrying capacity (selling into install base is preferred)
  • Experience managing customer renewals
  • Ability to manage and prioritize a high volume of opportunities while staying focused on consistently exceeding goals
  • Experience working successfully with cross-functional teams and at all levels of management (both internally and externally)
  • Overwhelming desire to make our customers personally and professionally successful (we are their champion as much as they're ours)
  • Motivated and excited by being a founding member of a brand new team, building out playbooks, and playing an active role in the team's continued growth and success
  • Experience using sales tools including, but not limited to Salesforce, Outreach, Gainsight, etc
  • A strong commitment to Lattice's mission and values (Ship Shipmate Self, Clear Eyes, Chop Wood Carry Water, and What's Next?)
  • Manage a large book of renewals, partnering closing with Customer Success Managers to identify opportunities and risks
  • Source and close product upsell/cross-sell opportunities to consistently exceed monthly sales quotas
  • Build influential relationships with customer senior decision makers
  • Act as a trusted advisor and subject matter expert to customers
  • Build an intimate understanding of Lattice products and their place in the industry, and confidently present these to our customers while delivering a world class experience
  • Manage the full sales cycle, including but not limited to: building pipeline, conducting demos to HR and key business stakeholders, creating proposals, and closing deals
  • Consistently exceed key metrics regarding pipeline building and completed demos to ensure goal attainment
  • Provide any and all market, client, and/or product feedback internally to the appropriate teams
Desired Qualifications
  • HR Tech experience, or experience selling into a People Ops/HR function

501-1,000 employees

People success platform