Director - Marketing Engagement NYSE

Overview

Job Purpose

We’re seeking a marketing leader to architect and drive a best-in-class client engagement strategy that spans the entire NYSE experience. This role is central to how the NYSE builds relationships, delivers value, and fosters deep connectivity with companies from initial outreach through long-term community involvement.

You will be responsible for designing and executing a holistic engagement framework that ensures every company—whether a prospect, newly listed, or listed company—experiences meaningful, consistent, and high-impact interactions with the NYSE.

Responsibilities

• Lead the full engagement lifecycle: From early prospecting and pitch through listing and ongoing community participation, you’ll own the strategy that guides how NYSE connects with companies at every stage.
• Design a unified client experience: Develop and implement a cohesive engagement strategy that ensures companies feel supported, celebrated, and connected throughout their NYSE journey.
• Elevate NYSE’s presence: Identify strategic opportunities for NYSE to show up with relevance and resonance—whether through events, campaigns, or curated experiences.
• Build tailored programs: Create initiatives that reflect the unique needs of private and public companies, including outreach and long-term relationship building.
• Serve as a senior marketing ambassador: Represent NYSE Marketing with clients, partners, and internal stakeholders, acting as a trusted advisor and strategic partner.
• Deliver high-impact initiatives: Lead the execution of major marketing programs—from IPO celebrations and milestone activations to thought leadership and market moments.
• Collaborate cross-functionally: Work across Capital Markets, Listings, Events, Communications, Media, and Content to ensure alignment and consistency across all touchpoints.
• Engage with C-suite leaders: Build and maintain strong relationships with founders, CEOs, CMOs, and other senior executives—providing white-glove marketing support and strategic counsel.
• Foster community among listed companies: Create opportunities for storytelling, collaboration, and shared experiences that reinforce the value of being part of the NYSE community.
• Bring strategic and creative excellence: Apply innovative thinking and marketing rigor to every initiative, from pitching unicorns to scaling engagement frameworks.
• Stay ahead of the curve: Monitor market trends, competitive dynamics, and storytelling opportunities to ensure NYSE remains a leader in capital markets marketing.

Knowledge and Experience

• 10+ years’ experience working in financial services, technology, media or related field partnering with a global sales organization
• Exceptional writing and communication skills; can translate complex concepts into clear and compelling stories for the marketplace
• Proven track record in designing and leading end-to-end engagement strategies that span prospect acquisition through long-term relationship management
• Experience overseeing complex, cross-functional programs with high-visibility and impact
• Excellent presentation skills for meetings with external prospects and clients, as well as internal leadership
• Sound professional judgment and ability to prioritize work under pressure and to multi-task competing deadlines in a fast-paced environment
• Strong teamwork, collaboration and organizational skills; ability to work with senior stakeholders and advocate for the customer
• Ability to manage budgets and right-size initiatives based on requirements and constraints
• Entrepreneurial mind-set and an ability to adapt and learn
• Microsoft Office, Canva and Salesforce experience
• Bachelor’s degree required, advanced degree preferred

New York Base Salary Range 

The expected base salary for this role, if located in New York, is between $190,000 - 240,000 USD.  The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. 

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.