Manager – Life Sciences Client Management Operations
Posted on 7/19/2023
INACTIVE
AI-driven precision medicine through clinical and molecular data analysis
Company Overview
Tempus Labs, Inc. is a leader in precision medicine, leveraging artificial intelligence to analyze vast clinical and molecular data, enabling physicians to deliver personalized, data-driven care. The company's advanced machine learning platform and unique solution sets facilitate the discovery, development, and delivery of optimized therapeutic options for patients. With a focus on extensive molecular profiling, Tempus has developed a robust pan-cancer tumor organoid platform and validated a liquid biopsy assay, demonstrating their commitment to transforming personalized patient care and their position at the forefront of the healthcare industry.
AI & Machine Learning
Data & Analytics
Company Stage
Series G
Total Funding
$1.3B
Founded
2015
Headquarters
Chicago, Illinois
Growth & Insights
Headcount
6 month growth
↑ 6%1 year growth
↑ 26%2 year growth
↑ 49%Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
- Bachelor's Degree in business, public health, science, or engineering
- 5+ years of relevant experience in management consulting, customer success, or client-facing role at a healthcare technology company are highly preferred
- Sharp attention to detail and ability to meet long- and short-term deadlines
- Strong presentation skills
- Strong cross-functional collaboration
- Experience facilitating strategic and tactical planning with outside collaborators and clients
Responsibilities
- Lead project manager for multiple programs/scopes across multiple pharma and biotech customers, including:
- Point of contact at Tempus for client end to end project activities including external kick-off meetings, bi-weekly status update meetings, and close-out meetings
- Identify, escalate, and resolve critical project related issues
- Proactively report metrics to clients and forecast client needs
- Coordinate with Lab management to ensure samples are moving appropriately through the NGS workflow and flagging samples at-risk to ensure Tempus meets the contracted turnaround time
- Monitor project health through the effective use of project dashboards and management tools
- Coordinate with internal teams such as Product, Customer Success, Lab Operations Teams on specific asks and customizations that would enable improve efficiency and scalability
- Develop project plans and schedules for product development that document project goals and objectives, scope, schedule, budget, risk management plan, and project team resource requirements
- Ensure internal team member roles and responsibilities are clearly defined to achieve desired results; keep internal stakeholders engaged and informed of progress and potential risks
Desired Qualifications
- Master's Degree
- Prior work in industries related to life sciences, genomic sequencing, or oncology is a plus
- Experience in clinical oncology trials is a plus
- Experience in scientific data management in all phases of project design and analysis
- Genomic data background and experience