Strategic Account Manager

Nordson Product Assembly, a global leader in Product Assembly, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

JOB SUMMARY

The Nordson Product Assembly PBA Strategic Account Manager sells and services adhesive application equipment in the assigned territory for Product Assembly customers, with a primary focus on Key Macro-Electronics customers. The territory for this position covers California – Nevada - Arizona

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

• Meets or exceeds established sales budget for systems and parts in the assigned territory.

• Develops and implements a territory sales plan to effectively cover and contact all customers within the assigned territory. 

• Travels to customer locations regularly and spends majority of time visiting customers.

• Maintaining and developing relationships with the top consumer electronics companies.

• Working directly with the top consumer electronics accounts providing application development and technical support. 

• Provide on-site technical support directly to customers of Nordson Adhesive Dispensing Systems Support may be in the form of start-up assistance, preventative maintenance, troubleshooting and repair, line audits, training or general technical counseling

• Ability to accurately forecast sales on a monthly basis using the Nordson CRM system

• Identifies opportunities and works with Field Service Technician to sell systems and parts for assigned customers.

• Identifies new applications, system upgrades and new customer needs and recommends best solution to improve customer operations.

• Maintains detailed knowledge of Nordson products, prices, policies, and procedures; knows which Nordson products can be most advantageously used with all applications.

• Works with Nordson Technical Services, Product Application Engineering, Industry Specialists and Field Service Technician to develop written quotes for customer when needed. Completes production line audits and application details (speeds, material, dispense rates, etc.) to allow for development of written customer quote. 

• Advises and collaborates with Nordson colleagues Worldwide on new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware.

• Responsible for updating key customer information such as (contacts, sales visits, opportunities, emails, phone calls, quotes, etc.) in the Nordson CRM system on a daily basis.

• Maintains professional appearance and company vehicle in a manner that reflects on the corporate image

• Performs other duties as assigned

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor's degree or equivalent, major in Engineering/Mechanical/Electrical

• Minimum 5 years of Industrial sales experience in a field based (home office) territory position.

• Familiarity with jetting technology

• Experience working with top electronic companies

• Experience with CRM systems (prefer SAP or Salesforce)

• Computer literacy and experience with Microsoft Office Products (PowerBi, Outlook, Excel, Word and Power Point) and SAP is preferred

SKILLS & ABILITIES

• Technical aptitude with the ability to learn

• Excellent Teamwork skills

• Strong territory and time management skills

• Strong mechanical and electrical knowledge and skills.

• Electronic knowledge and ability to utilize common instrumentation, tools and equipment (i.e. VOM volt/ohm/multimeter)

• PLC, I/O, Circuit knowledge and troubleshooting skills

• Hydraulic systems knowledge and skills

• Ability to read installation, dimension and troubleshooting drawings plus hydraulic/pneumatic diagrams, electrical schematics and wiring diagrams

• Effective oral and written communication skills.

• Must be a self-starter and team player

• Ability to work independently with limited oversight

• Flexibility for overnight travel and working hours to meet customer requirements

• Proficient in Chinese is a Plus

• We are looking for a candidate that resides in the greater San Francisco area.

TRAVEL REQUIRED

Estimated at 50-75%

Working Conditions

Working conditions will vary based on the location and nature of the customer.  Working conditions are those typical to light and heavy industrial settings and will include moderate to high noise levels and temperature extremes.

Physical Demands

While performing assigned duties, the Strategic Account Manager is regularly required to stand for an extended amount of time, walk, climb steps, cross roller conveyors, and reach with hands and arms while wearing personal protective apparel required for the manufacturing location. Specific vision abilities required by this job include close vision, the ability to adjust focus, and depth perception. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Nordson Corporation provides equal employment opportunity to all applicants and employees.  No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability, citizenship status, marital status, veteran status or any other reason prohibited by law.

Salary range for this position is: $101,700 to $152,600 annually.

The base pay range for this job level is a general guideline and not a guarantee of compensation or salary. Individual salaries are determined by a variety of factors including but not limited to internal equity, business considerations, and local market conditions, as well as candidate qualifications, such as education, experience, and skills

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Product Assembly

Nordson Product Assembly is the leader in precision dispensing, fluid management, and related technologies. We serve the Product Assembly end market to improve production efficiency and product quality for a variety of product manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Product Assembly is a global team that works to create adhesive dispensing solutions that deliver precise and reliable application while optimizing material use and lowering production costs for markets like appliances, automotive & e-mobility, bookbinding, electronics, filter manufacturing, paper, wood, construction and many more. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Product Assembly. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.