Sprinkler Service Technician

Who We Are

Company Overview:

At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. 

Encore’s continued success and growth has created a need for a Sprinkler Service Technician working out of our Middletown, Connecticut office.

Responsibilities: 

• The ability to service, test, inspect and troubleshoot basic and complex fire sprinkler systems with limited or no supervision.
• Ability to install is a plus but not required.
• May require some overtime hours at night, on weekends and at a moment's notice for emergency calls.
• Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload.
• Ability to identify code issues and non-conformance issues.
• Confidence and accuracy making recommendations regarding system installation improvements.
• Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems.
• Exceptional work ethic and attention to detail.

Requirements: 

• High school diploma is required. Industry experience preferred.
• Must have valid driver's license and reliable transportation with willingness to travel within the state of Connecticut.
• Strong attention to detail.
• Understanding of complex blueprints and solid written and verbal skills.
• Familiarity with the national fire codes.
• Thorough knowledge of fire sprinkler systems and the necessary tools.
• Ability to work in a wide variety of conditions, including heights up to 30 feet or more and also be able to work inadverse weather conditions.
• Ability to lift 50 pounds.
• Experience in lift operations and OSHA guidelines.
• NICET certification a plus.

What We Offer: 

At Encore, we’re all about creating a culture where success is celebrated. We recognize that our work makes people’s lives safer, and we reward those who contribute to our growth. Here’s what you can expect:

• Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
• Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
• Flexible Dress Code: Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
• Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer and an E-Verify Employer. We consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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