Full-Time
Account Manager
Posted on 10/31/2025
Spot Freight
201-500 employees
3PL logistics platform for quoting, tracking
Compensation Overview
$50k/yr
Tempe, AZ, USA
In Person
 Sales & Account Management (1) |
|---|
- Bachelor's degree
- Business Development: Understand prospective clients’ unique shipping requirements, and effectively manage a consistent sales pipeline through cold calls and consistent communication.
- Customer Growth: Design and execute a unique customer strategy for each account that provides continuous, profitable growth opportunities while honoring our commitment to never give back freight.
- Relationships: Serve as a consultative resource to customers regarding service offerings, market trends, industry standards, and effectively provide quotes considering all variable factors, proactively develop strategies and solutions that address each client’s unique challenges.
- Freight Operations: Maintaining operational efficiencies for customer’s freight through; load building, scheduling, issue escalation, and capacity securement. Work with Carrier Sales to secure the best viable options; call carriers to get additional options and track when necessary.
- Results: Achieve and exceed monthly sales margin and revenue expectations and ensure customer service levels and KPIs are met.
- Communication: Proactively communicate with customers to fulfill commitments, exceed service expectations, and investigate and facilitate the resolution of customer problems with shipment/deliveries.
- Sales and or customer service experience preferred.
- Knowledge in the logistics industry preferred.
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
- Entrepreneurial and competitive spirit, passion, self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue resolution skills.
Spot Freight is a third-party logistics (3PL) provider that simplifies freight management for carriers and shippers. It uses its proprietary MySpot platform to handle quoting, booking, tracking, and payments, giving carriers tools to manage relationships with shippers and loads, while letting shippers access freight quotes, load boards, and real-time tracking. The company earns fees for services such as performance measurement, contract management, load and route optimization, mode and carrier selection, shipment execution, and track-and-trace, all delivered through its technology and logistics experts. Unlike many competitors, Spot Freight operates without external investors, allowing organic growth and a strong emphasis on customer service and continuous innovation, with a goal of making freight moves timely and efficient and giving customers clear visibility and control over their transportation networks.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Indianapolis, Indiana
Founded
2009
Simplify's Take
What believers are saying
- CargoNet partnership combats 57% cargo theft surge in 2023, attracting risk-averse shippers.
- Drive Indianapolis event on August 7, 2025, positions Spot as supply chain thought leader.
- MySpot TMS partnership with Penco Products targets mid-sized manufacturers for expansion.
What critics are saying
- Uber Freight's AI platform automates quoting 40% faster, eroding Spot's spot market bookings.
- FMCSA July 2026 ELD regulation mandates $10M MySpot retrofit, causing 30% carrier churn.
- Convoy's 2026 relaunch captures 25% of Spot's load board volume via zero-commission bidding.
What makes Spot Freight unique
- Spot's proprietary MySpot TMS enables real-time quoting, booking, and tracking for shippers and carriers.
- Organic growth since 2009 without external funding prioritizes customer service over rapid scaling.
- SOC 2 Type 1 attestation in February 2025 secures enterprise contracts with high data standards.
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Benefits
Professional Development Budget
Mental Health Support
Company News
Spot again recognized on FourKites Premier Carrier List. February 17, 2026 Spot has been recognized by FourKites(R), a leader in AI-driven supply chain transformation, on its Premier Carrier List for the second half of 2025, identifying carriers and brokers that have shown outstanding tracking performance across all modes of transport globally. Spot was also recognized for the first half of 2025. The list launched in 2019 and spotlights carriers and brokers who consistently provide exceptional visibility and service quality to their customers. These carriers reduce manual check calls, minimize dwell time, streamline carrier-shipper workflows, and help shippers respond quickly to operational changes and disruptions. This recognition positions Spot among the elite performers in the logistics and transportation industry, and is another demonstration of its commitment to maintaining the highest operational standards. As a leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower(TM) powered by the world's largest real-time visibility network. Its platform creates comprehensive digital twins of supply chains with AI-powered digital workers to automate resolution, improve collaboration, and drive outcomes across all stakeholders.
Spot Inc. is proud to announce its annual Carriers of the Year for 2025 as part of National Truck Driver Appreciation Week.
Spot, a leading logistics solutions provider, successfully hosted its inaugural Drive Indianapolis event on Thursday, August 7, 2025.
Spot recently partnered with Penco Products, a leading sheet metal manufacturer specializing in lockers, to transform its shipping operations with MySpot, a tailored TMS solution.
INDIANAPOLIS, Feb. 13, 2025 /PRNewswire/ -- Spot, a leading third-party logistics company in North America, successfully achieved Systems and Organizational Control (SOC) 2 Type 1 attestation. Conducted by Katz, Sapper & Miller, the rigorous examination process affirms Spot's information security practices, policies, procedures and operations meet the SOC 2 standards for security, availability and confidentiality.The achievement of SOC 2 Type 1 compliance underscores Spot's ongoing commitment to ensuring powerful data security and business continuity for its current and future customers."We believe that relationships with our customers must be built on trust," said Andy Schenck, Co-Founder of Spot. "Achieving SOC 2 makes Spot more than just a credible company, but a trusted and preferred partner. As a customer-first, service-oriented company, protecting sensitive information of those with whom we work is of utmost importance. This further demonstrates our ongoing dedication and adherence to the highest security standards."SOC 2 is an examination created by the American Institute of Certified Public Accountants (AICPA)