Full-Time
Call Center Manager
Bath Concepts Independent Dealers
No salary listed
Modesto, CA, USA
In Person
In-office role in Modesto, California; evenings and weekends required.
Category
 Administrative & Executive Assistance (1) |
|---|
Required Skills
Management
Customer Service
Requirements
- Excellent computer skills
- Excellent communication skills
- Management experience
- Customer service experience
- Available to work evenings and weekends
- Ability to resolve conflicts and issues
Responsibilities
- Schedule and confirm appointments
- Hire, train and manage Call Center Representatives
- Answer inbound calls and make outbound calls as needed and as a training tool
- Provide customer service
- Manage sales representatives schedules
- Achieve weekly and monthly quotas
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A
Simplify's Take
What believers are saying
- Local dealer campaigns can leverage broad geographic reach and hometown credibility.[1][2]
- Trust-focused messaging around quality and workmanship supports higher lead conversion.[2]
- Aging-in-place demand supports walk-in bath and accessible shower sales.[3][7]
What critics are saying
- Dealer dependence creates execution risk if local operators underperform or defect.[1][2]
- Mixed Bath Planet, Bath Concepts, and Legacy branding confuses customers and dealers.[6]
- Warranty and labor quality failures would damage the network's core trust proposition.[2][6]
What makes Bath Concepts Independent Dealers unique
- Bath Concepts runs a 1,100-plus-dealer North American bathroom remodeling network.[1][2]
- Its products carry the Good Housekeeping Seal, supporting quality claims.[2]
- The brand emphasizes one-day installations and zero-stress remodeling.[6][9]
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Benefits
Flexible Work Hours