Responsibilities

• Support the day to day monitoring of the status of samples throughout the process, and escalate issues as needed
• Coordinate day-to-day lab operations management, including professional communications with lab partners
• Coordinate and troubleshoot logistics for delivery of samples to labs
• Provides onboarding support for new lab partners
• Conduct analysis on lab processing, including calculating key metrics
• Support process improvement initiatives and help develop materials for standardization of procedures
• Support late night and weekend coverage, as needed
• Support special projects, as requested

Minimum Requirements

• Bachelor’s degree in biology, technology, or science related field
• 2+ years of relevant work experience in Laboratory testing, research and development, Lab management/Operations, Client Service, or Business Development

Preferred Capabilities and Experience

• Proven track record of project ownership and results orientation in a team setting
• Ability to collaborate, multitask, and adapt to changing priorities in a fast-paced, team-oriented environment
• Strong analytical skills, with an ability to develop fact-based and informed opinions
• Background or Knowledge in fundamentals of pathogen detection methodologies (e.g., qPCR, dPCR, ddPCR, microarray, NGS, antigen/antibody testing)
• High level of efficiency, strong organizational skills, attention to detail, and motivation for completing tasks accurately and on time
• Excellent interpersonal skills, strong communication skills, positive work attitude, and appropriate level of professionalism
• Commitment to quality and continuous improvement
• Interest in working in a high-growth, flexible, and dynamic environment
• Understanding and desire to learn varieties of science and technology in public health, molecular testing, and genetic sequencing