Full-Time

Customer Reference and Referral Marketing Manager

Confirmed live in the last 24 hours

Ombud

Ombud

11-50 employees

Automates RFP response with machine learning

AI & Machine Learning
Data & Analytics

Mid

Denver, CO, USA

Required Skills
Webflow
Hubspot
Marketing
Requirements
  • Bachelor’s degree in Marketing, Business Administration, or related field.
  • Proven experience in marketing, customer relationship management, or a similar role with a focus on referral programs and customer engagement strategies.
  • Experience in B2B marketing, particularly within the SaaS or technology sectors.
Responsibilities
  • Develop and optimize marketing strategies for user conferences and Customer Advisory Boards.
  • Create and manage a customer referral program with incentives.
  • Design and implement targeted marketing campaigns for existing customers.
  • Collaborate with internal teams to integrate customer marketing strategies.
  • Analyze customer feedback, referral data, and market trends.
  • Provide regular reporting on marketing initiatives.
  • Develop content for various channels and platforms.
  • Manage social media channels and community.
  • Understand customer base and voice of the customer.
  • Work with tools like Hubspot and Webflow.
  • Contribute to team culture of transparency.

Ombud offers a dynamic work environment that emphasizes collaboration and innovation, leveraging machine learning and natural language processing to transform how enterprises handle RFP responses. This focus on streamlining complex business processes through advanced technology makes it an appealing place for tech-savvy professionals seeking to engage in pioneering projects within the document automation field. Moreover, the commitment to improving automation and efficiency in responding to critical business queries establishes a foundation for leading industry standards in proposal management.

Company Stage

Series A

Total Funding

$16.9M

Headquarters

Denver, Colorado

Founded

2011

Growth & Insights
Headcount

6 month growth

2%

1 year growth

15%

2 year growth

-6%