Full-Time: Clinical Supervisor

Vitable Overview

At Vitable Health, our team of engineers, clinicians, and operators is dedicated to creating an affordable and enjoyable primary care solution for the 80 million uninsured or underinsured Americans. We offer affordable primary care memberships to small and medium-sized businesses, allowing their employees to become our members and access care from our provider network. Members can schedule remote and in-home appointments through the Vitable mobile app.

We established Vitable because we believe healthcare should be accessible and affordable for everyone, despite its complexity and cost. Our plan is designed to make high-quality concierge care available to all.

The Role

As Clinical Supervisor, you will serve as an integral part of the Vitable clinical team. In addition to providing direct patient care via telehealth to Vitable members, you will be responsible for managing day-to-day requests from the member support and provider teams to ensure evidence-based and timely care for our patients. You will work closely with Vitable’s Medical Director to refine and improve clinical processes, as well as driving continuous improvement in training and development for clinical staff to maintain patient safety and enhance quality care.

Responsibilities:

• Provide direct patient care via telemedicine
• Address time-sensitive clinical questions / escalations from team, clinicians, patients, ensuring appropriate responses and follow up
• Serve as backup for clinical team members as needed, including adjusting prescriptions and lab orders or conducting patient follow up 
• Assist in hiring, onboarding, and training new clinicians
• Maintain and update training materials and SOPs
• Provide supervision, guidance, and training to Vitable’s clinicians
• Monitor and evaluate clinical care, including conducting chart reviews and providing feedback
• Identify areas for quality improvement and implement strategies to enhance clinical care
• Support development of clinical guidelines, continuous improvement of care model, and participate in collaborative projects with team members as a clinical leader
• Compliance with all applicable laws and regulations
• Additional duties as assigned
• For MD/DO Candidates: Serve as a collaborating or supervising physician for Nurse Practitioners employed by the practice

Qualifications:

• Board-certified MD/DO or NP
• 3+ years of experience in clinical practice in primary care setting
• 1+ years previous telehealth experience
• 1+ years leadership experience, including supervising teams / other clinical staff 
• Multiple active state licenses in good standing, including PA, DE, IL, DC, DE, MD, NJ, OH, TX, FL
• Willing and able to get licensed in additional states 
• Skilled at using online tools and technology to deliver care and communicate with team members/patients 
• Extremely strong clinical judgment and the ability to respond rapidly in escalated scenarios, and provide empathetic patient care along the way 
• Excellent interpersonal, written, and verbal communication skills
• Resilient and flexible with the ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment
• Ability to work effectively as part of a team and independently
• Strong consultative abilities and conflict-resolution skills
• Bilingual (preferred)

Benefits

• Access to Vitable’s Primary Care Benefit (in supported areas)
• Reimbursement for licensure fees for any licenses used in your role at Vitable
• Malpractice insurance provided 
• Unlimited PTO
• Macbook and any other hardware you need to get your job done
• Fun, creative, and collaborative work environment

Why Vitable?

• You believe healthcare should be simple, accessible, and delightful for everyone.
• You want to join an incredibly ambitious team to build the #1 company in healthcare for hourly waged employees.
• You love working at a super fast cadence with a great team, and having fun while doing it. 
• Benefits (medical/dental/vision insurance, Unlimited PTO, WFH stipend, mentorship opportunities through First Round Capital, team kickoffs and offsites, etc.)
• We’re remote-first with a national team!

Vitable does not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. We’re committed to hiring the best team possible and value differences and diverse perspectives. Join us!