Full-Time

Financial Counseling Representative

Confirmed live in the last 24 hours

R1 RCM

R1 RCM

10,001+ employees

Revenue cycle management solutions for healthcare

Enterprise Software
Healthcare

Compensation Overview

$14.69 - $21.27Hourly

Entry

Austin, TX, USA

Onsite work at Ascension Dell Seton Medical Center in Austin, Texas, 40 hours per week, Monday through Friday.

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Requirements
  • High School Diploma or GED
  • The representative must be up to date on all vaccines (including but not limited to annual flu shot)
  • The representative will need to pass a background check and drug screen.
Responsibilities
  • Providing assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency and being familiar with all funding source options available
  • Contacting/checking insurance carriers and websites for non-automated eligibility and act as an advocate for the patient
  • When limited benefits plans are identified, counseling patients on their insurance benefits and recommending alternative sources of payment and financial assistance when appropriate
  • Providing patients and their families support with gathering necessary documents for Medicaid or assistance programs
  • Assisting in executing National Financial Counseling team initiatives to promote best in class uninsured patient screenings and conversion activities
  • Serving as liaison between Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage
  • Notifying manager, physician and servicing department of possible delay of service for any elective, non-urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service
  • Consistently meeting productivity goals and driving high quality work output; performing all other duties and projects as assigned

R1 RCM provides Revenue Cycle Management (RCM) solutions to healthcare providers, including hospitals and physician groups. The company uses technology to streamline financial and administrative processes, helping clients reduce costs and improve patient satisfaction. R1 RCM offers comprehensive services that cover all aspects of the revenue cycle, from patient registration to billing and collections. Their goal is to enhance the financial performance of healthcare organizations while allowing them to focus more on patient care.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Murray, Utah

Founded

N/A

Growth & Insights
Headcount

6 month growth

12%

1 year growth

23%

2 year growth

37%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition by TowerBrook Capital Partners and CD&R for $8.9 billion reflects strong investor confidence and potential for growth.
  • R1 RCM's advanced RCM solutions, like R1 Professional, are widely adopted by large hospital-owned medical groups, indicating robust market penetration.
  • The company's strategic focus on automation and AI in handling clinical denials appeals positions it well to address rising healthcare financial pressures.

What critics are saying

  • The recent cyberattack and customer bankruptcy have negatively impacted R1's revenue outlook for 2024, highlighting vulnerabilities in its operations.
  • The competitive landscape in the RCM sector is intense, with potential for market share erosion by emerging technologies and new entrants.

What makes R1 RCM unique

  • R1 RCM's focus on end-to-end RCM solutions tailored for healthcare providers sets it apart from competitors who may offer more generalized financial services.
  • The company's use of intelligent automation to streamline revenue cycle processes provides a competitive edge in reducing administrative burdens and improving patient satisfaction.
  • R1 RCM's performance-based incentive contracts align its success with that of its clients, fostering long-term partnerships and trust.

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