Internship

Customer Experience Research Intern

Posted on 3/11/2024

Crowdstrike

Crowdstrike

5,001-10,000 employees

Enterprise Security Platform

Data & Analytics
Cybersecurity
AI & Machine Learning

Compensation Overview

$20 - $25Hourly

Remote in USA

Required Skills
Communications
Data Science
SQL
Tableau
Salesforce
Marketing
Data Analysis
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Pursuing a Master’s degree in Business, Sociology, Data Science, Marketing, Statistics, or a relevant field with strong analytical background graduating between December 2024 - August 2025
  • Experience conducting primary qualitative and quantitative research
  • Advanced analytical skills and comfortable with processing large datasets in Excel, SQL, or statistical analysis tools
  • Hands-on experience with Qualtrics or other survey software
  • Detail oriented and excellent communication skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Suite (Sheets, Slides)
Responsibilities
  • Analyze qualitative and quantitative research data to uncover customer insights and sentiment trends
  • Develop and build ad-hoc customer surveys
  • Collaborate with cross-functional teams to enhance multiple customer listening programs
Desired Qualifications
  • Solid understanding of a variety of survey and research methods, including relationship surveys, journey mapping, IDI, brand tracker, social listening, site-intercept, etc.
  • Courses in Statistics
  • Previous experience with Salesforce and Tableau
  • Experience with unstructured data and text analytics techniques
  • Self-motivated and actively seeking opportunities for growth

CrowdStrike's mission is to stop breaches and to provide safety and security to some of the world’s largest, most influential companies and, by extension, the billions of people around the world who use their services. CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise.

Company Stage

IPO

Total Funding

$1.3B

Headquarters

,

Founded

2011

Growth & Insights
Headcount

6 month growth

9%

1 year growth

18%

2 year growth

60%

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

INACTIVE