Senior Trainer

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.  

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Description – Senior Trainer – Training and E-Learning

WHO WE ARE​

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 135 years of financial experience and over 20,000 employees, we call partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Today, we are focusing on the Digital Client and Partner Experience in Wealth Management. We are embracing Agile ways of working and exploring new technologies like cloud, analytics, microservices architecture. We are developing digital streamlined work processes that to put our valued clients at the heart of our user experience. ​

​

WHO YOU ARE ​

As a Senior Trainer, you will define, develop, and deliver learning solutions to internal Wealth Management partners as a part of the Change Enablement and Execution Team. You have strong knowledge of learning and development strategy and creative learning applications to develop creative e-learning. You also have and the ability to deliver live training and outreach,  and  direct Q&A sessions. Training expertise in Salesforce Financial Services Cloud (FSC) is beneficial.  You have worked in the financial services industry and are at least familiar with some of the business functions such as account opening, money movement, document sharing, CRM systems, trust or investments. You thrive in a fast-paced, collaborative and ever pivoting Agile environment. Furthermore, you have:   ​

• Excellent oral and written communication skills, and the ability to interface and train all levels of the organization, including executive leadership​
• Strong instructional design and/or organization development skills with ability to modify approach for a variety of needs and audiences. ​
• Technical ability to build learning deliverables using software such as Articulate (Rise and Storyline), Captivate, Toonimo and Adobe Premiere Pro​
• A demonstrated proactive and persistent approach to work while driving open items to completion consistently and independently​
• Ability to coach and motivate users and audiences to overcome hesitations in change and implement new skills as common practice​
• Awareness of Agile development methodologies, including MVP definition and product roadmap planning techniques is a plus​
• Strong ability to extract data and analyze metrics for accurate audience and market reach​
• Knowledge in the financial services industry with ability to understand basic financial processes across platforms ​

​

WHAT YOU’LL DO ​

As a partner on the Change Management team, you will be an integral part of one of our agile cross-functional teams innovating an entire industry. We nourish our diverse and inclusive culture and welcome you to help us further grow our community. As a Senior Training Consultant, you will:​

• Work with management, performance consultants and/or subject matter experts to understand desired business outcomes and translate them into learning and organization development objectives​
• Work with stakeholders to determine appropriate learning methodologies and organization development solutions​
• Develop project plans including the identification of subject matter experts where appropriate​
• Develop and facilitate/deliver learning and/or e-learning ,and organization development programs​
• Maintain an inventory of training and organization development programs/tools and schedules their use according to management priorities​
• Represent the department in various meetings​
• Assist with process implementation by using metrics driven solutions​

​

WHY US​

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Our talented, driven and energetic people are truly changing the face of Northern Trust. The speed with which we work, the influence of each partner and the focus to positively change the client experience is our common passion. People are our greatest Wealth, so if you have a genuine desire to work in a fast-paced inclusive environment which requires teamwork, well-honed problem-solving skills, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement then seek no more!

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us: 

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater 

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

 
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.