SMX is looking for an Active Directory Engineer to join our team! This is a hybrid role (50%) based in Quantico, VA. 

The Active Directory Engineer will be part of an Enterprise AD Support team supporting over 265,000 user accounts and 140,000 computer accounts across several AD domains on government operated networks. The services that the AD Support team provides in Active Directory include accounts and group management; security configuration of the AD infrastructure; Domain Name Service (DNS); Dynamic Host Configuration Protocol; Distributed File Replication Services; Group Policy Objects; and other directory services technologies as applicable.

The Active Directory Engineer will provide Tier III level Active Directory support and requires knowledge of the Windows Server Operating System and relevant AD applications (such as Lync, System Center Suite, and Exchange). The underlying infrastructure consists of both physical servers and VMware based servers and requires knowledge in VMware Virtualization and VMware vCloud to perform the specialized EDM Active Directory tasks.

Additional duties and responsibilities include: 

• Maintain the overall health of technologies associated with AD and internal DNS
• Resolve Active Directory tickets escalated from the service desk to include completing the associated administrative activities and provide a weekly status report
• Coordinate incident tickets between Tier II and III sections as well as other sections as required
• Provide documentation, guidance and instruction to Tier II, and service desks for handling standard Active Directory related incidents, work orders, and service requests
• Provide Active Directory Service Desk Resolution Reports documentation to the service desk on the procedures for completing the task
• Submit and execute AD related Request for Change tasks
• Monitor the system availability and performance of AD with Government-provided event management tools, and take corrective action with regard to incidents that lower the health of AD
• Provide project support for AD related technologies
• Coordinate with the Engineering Team and other sections on AD-related issues
• Support change management process; submit requests through Change Approval Board; and participate in Change Review Boards
• Escalate product issues to third party product vendors upon Government approval
• Implement monitoring tool thresholds and conduct proactive event remediation
• Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for the annual Commanders Cyber Readiness Inspections (CCRI)

Required Skills and Experience: 

• Clearance Required: Top Secret
  • Highly qualified candidates with a Secret clearance will be considered, but must be eligible for TS upgrade
• A minimum of Security+ certification is required to start. A DoD 8580 IAT III certification will be required within 180 days.
  • (i.e. CASP+CE, CCNP Security, CISA, GCIH, GCED, or CISSP (or Associate))
• Professional level certification, i.e. MCSA Windows Server 2012/2016/2019, MCSE Core Infrastructure, Microsoft Windows Server Hybrid Administrator
• Thorough working knowledge of Windows Server 2012/2016/2019
• Thorough working knowledge of Active Directory as it relates to enterprise technologies
• Ability to evaluate the need for any messaging system reconfigurations (minor or significant)
• Ability to maintain policies, procedures, and training plans for messaging system administration and appropriate use
• Ability to identify and troubleshoot server performance issues using native Windows Server tools and utilities
• Maintain a “forward looking” posture and work with management to plan for future upgrades, including Active Directory migration to the newer versions

Desired Qualifications: 

• 7 years related experience
• Firewall, Demilitarized Zone (DMZ) experience configuring, certificate configuring; troubleshooting
• Experience with PowerShell commands needed to manage Active Directory features, roles, mailboxes, performance and troubleshooting
• Experience maintaining policies, procedures, and training plans for Active Directory system administration and appropriate use
• Experience in building, tuning and maintaining servers in an enterprise environment
• Strong experience with Active Directory 2012/2016/2019, planning, deploying and migration, including experience with mailbox server failover and cluster management
• Extensive knowledge of AD architecture - databases and logs, mail routing and protocol support
• Good communication and interpersonal skills
• Ability to follow policies and procedures
• Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions
• Aptitude to address negative situations and resolve them in a positive manner

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