Head of Delegated Authority

We have the opportunity for a Head of Delegated Authority to join our Delegated Authority department here at Tokio Marine Kiln. You will ensure that the framework for managing and monitoring delegated underwriting is robust and meets the requirements of our regulators. The role also provides vital support to our underwriters to help develop initiatives through this important distribution channel. You will oversee the effective management of delegated authority and bordereaux management risk whilst also ensuring that TMK’s delegated authority team is well coordinated and works in unison with the rest of the business including underwriters to support business and strategy ambitions.

This role includes responsibility for:

• To provide strategic direction for the Delegated Authority department and contribute information, analysis, and recommendations to strategic business thinking and direction.

• Work with underwriting teams and provide direction / guidance to obtain approvals of new delegated authorities and amend existing agreements for new business initiatives.

• Be the main liaison with Lloyd’s and other regulators for all Delegated Authority queries and ensure their requirements are adhered to.

• To establish and continuously improve an effective operating framework for the Delegated Authority department. Monitor and drive performance to meet the needs of the business. This includes process for Onboarding coverholders, TPA onboarding, Annual Due Diligence; Slip reviews; Mid-term adjustments; Audits; Bordereaux Management; and Data / Systems.

• Business Sponsor for the Coverholder Transformation Programme to ensure that new and innovative ways of operating are identified and implemented

• Ensure the effectiveness of the data processing team at Bridgend; manage the relationship and integrate into the London based DA team.

• Continuously evolve and improve the systems and governance within DA including through projects and further enhancements of automation tools including DATE.

• Ensure effective communication, collaboration and intra-team working between the DA team and its internal and external stakeholders.

• Support the career development of the DA team through appropriate coaching / mentoring / succession planning. Ensure the teams’ skills are fit for purpose and evolve as the environment requires.

• To ensure all external Partners/TPA’s & Cover holders understand & comply with our required conduct risk and compliance standards.

The successful candidate will have exceptional and extensive experience within insurance as well as relevant and up to date knowledge of Lloyd’s. They will also have a proven track record of demonstrating value to the business and will be capable of taking a wide view of commerciality and practical effect of proposals and recommendations. We are looking for a leader with management capabilities, who is also calm under pressure.

The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.

As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.

To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met. Please reach out to jay.lewis@tokiomarinekiln.com in confidence, to discuss any specific assistance or requirements that you have.

If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com.

If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply. You can also share this vacancy with your network using a number of social media platforms.