Part-Time
Part-Time Outreach Specialist
Outreach Team
Posted on 10/3/2025
Mae Health
51-200 employees
B2B digital health platform for pregnancy
Compensation Overview
$2.5k/mo
Remote in USA
Remote
Flexible U.S. work location.
 Customer Experience & Support (2) |
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- 1-3 years’ experience in patient outreach or a healthcare-related field, with an emphasis on patient enrollment or engagement
- Highly organized and able to manage time effectively
- Experience working in an environment that required high outbound call volumes
- Track record on exceeding targets
- Comfort with managing priorities that may change on a daily or weekly basis
- Enthusiastic and friendly disposition
- Empathy in human interaction and desire to improve health of individual and whole communities
- Placing a high volume of calls daily to members of Mae’s health plan partners who may be eligible to join our platform in order to meet monthly targets
- Share accurate and up to date information with members about the support they can receive through Mae, emphasizing Mae’s offering of community-based doula support
- Guiding members through the enrollment and onboarding process, so they can get started using the platform
- Using a custom-built internal tool to identify the appropriate members to outreach to based on the team’s enrollment targets for the month
- Providing daily and weekly feedback to internal team members on issues and barriers affecting outreach quality or ability to achieve targets
- Utilizing influencing / motivational skills to ensure maximum member engagement
Mae Health provides a digital health platform focused on pregnancy and postpartum support for Black women. It works by partnering with insurance companies (B2B) to offer members access to services through a mobile app, including weekly health tracking, personalized lifestyle and care tips, and access to culturally competent doulas. The platform delivers ongoing, culturally aware guidance to navigate pregnancy and early motherhood, aiming to reduce maternal health costs and improve outcomes for mothers and babies. Mae differentiates itself by emphasizing culturally competent care tailored to the needs and experiences of Black women, addressing health equity gaps. Its goal is to extend accessible, evidence-informed support through insurers to improve maternal health outcomes while lowering costs.
Company Size
51-200
Company Stage
Seed
Total Funding
$1.3M
Headquarters
New York City, New York
Founded
2020
Simplify's Take
What believers are saying
- Oversubscribed seed round led by Jumpstart Nova funds U.S. expansion.
- Partnerships with Aetna, Molina, Meridian drive 41% healthier birth improvements.
- Doula interventions proven to cut preterm births and boost breastfeeding success.
What critics are saying
- Meridian ties lock Mae to 50 Michigan doulas, blocking national scale in 6-12 months.
- EmblemHealth escalations expose Mae to liability from doula failures in 12-18 months.
- Investors Astia Fund, Impact Engine force unproven expansion, diluting control in 18-24 months.
What makes Mae Health unique
- Mae focuses on culturally competent care for Black women via app and doulas.
- Hybrid model combines digital tracking with community doulas reducing C-sections 30%.
- B2B partnerships with insurers like EmblemHealth provide Medicaid-covered services.
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Benefits
Remote Work Options
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 2%EmblemHealth has partnered with digital health platform Mae Health to provide Medicaid members with access to pregnancy and postpartum care, including community-based doulas as a covered benefit. Eligible members can use Mae's platform for symptom tracking, personalised care and culturally appropriate resources whilst being matched with certified doulas for support throughout pregnancy. The partnership addresses significant maternal health disparities in New York, where Black women face a maternal mortality rate of 51.6 deaths per 100,000 live births and are twelve times more likely to die from pregnancy-related causes than white women in New York City. Mae's doula services provide virtual and in-person pregnancy education, emotional support, labour assistance and postpartum care, interventions shown to improve maternal outcomes whilst reducing healthcare costs.
Mae Health Inc., a startup addressing Black maternal health disparities, has closed an oversubscribed seed funding round led by Jumpstart Nova. The round included investors like Astia Fund and Impact Engine. Mae combines a digital platform with doula support to reduce C-section and preterm birth rates, achieving a 30% reduction in these outcomes. The funding will expand its services and support for doulas, enhancing maternal health equity.
Brooklyn-based Mae Health, focusing on improving Black maternal health, has closed an oversubscribed seed funding round led by Jumpstart Nova. Participants included Astia Fund, Impact Engine, and others. Mae combines digital platforms with doula support to reduce maternal health disparities, achieving a 30% reduction in C-section and preterm birth rates among its beneficiaries.
Mae Health Inc., a startup focused on improving Black maternal health, has closed an oversubscribed seed funding round led by Jumpstart Nova. The round included new investors like Astia Fund and Impact Engine. Mae combines digital platforms with doula support to reduce maternal health disparities, achieving a 30% reduction in C-section and preterm birth rates. The funding will help expand its services across the U.S.
Aetna Better Health(R) of Illinois announced a new partnership with digital health platform Mae Health ("Mae") to support the maternal health needs of its underserved pregnant and postpartum members in Cook and Kane counties.