Connectivity Account Manager

We are looking for a Connectivity Account Manager to join our Connectivity Team. This individual will collaborate with and support the territory Connectivity Partnership Director to drive EHR and connectivity strategies for health systems within an assigned region.

Responsibilities

• Identify business expansion and new collaboration opportunities with existing clients and relay these opportunities to the territory Connectivity Partnership Director.
• Conduct relationship management, customer retention, and client service support.
• Act as a conduit between the client and internal Tempus teams to ensure EHR and data implementations function smoothly and within agreed upon timelines.
• Monitor performance and utilization of EHR connectivity solutions to ensure client satisfaction and retention. 
• Analyze health system clinical workflows and develop process / value stream maps to ensure Tempus’ products and services align with the client’s needs and operations.
• Advise and assist physicians and clinical care teams about current product capabilities, ordering options, and impact to value based care.

Base Qualifications

• 5+ years of experience in operations, strategy, consulting, project management, or other applicable fields
• 3+ years working with or in a sales environment
• Excellent communication and time management skill sets
• Bachelor’s Degree

Preferred Qualifications

• Strong communication and relationship management skills; ability to bring order to ambiguous problems and help align internal and external partners through to execution
• Strong analytical skills and the ability to tackle problems logically; a data-driven approach to decision making and sound business judgment to determine project performance and financial viability
• Bias toward action and constantly pushing toward clarity and execution
• Relationship driven and a key collaborator across teams.
• Self-motivated, able to work independently and possess strong organization and time management skills
• You take a creative approach to solving problems; you enjoy experimentation and are willing to take bold bets despite risk of failure

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